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Patient Care Coordinator
Patient Care CoordinatorAeterna Aesthetic Plastic Surgery • Edinburg, TX, US
Patient Care Coordinator

Patient Care Coordinator

Aeterna Aesthetic Plastic Surgery • Edinburg, TX, US
3 days ago
Job type
  • Full-time
Job description

Aeterna Aesthetic Plastic Surgery, located in Edinburg, is a premier, state-of-the-art practice led by a board-certified plastic surgeon. Our facility is designed to provide exceptional aesthetic and surgical care, meeting the highest standards set by the American Association for Accreditation of Ambulatory Surgery Facilities (Quad A) and the Texas Medical Board (TMB). Equipped with advanced surgical suites, we are dedicated to delivering safe, innovative, and personalized patient experiences. Join our team to be part of a dynamic practice committed to excellence in aesthetic medicine.

Role Overview

We're seeking an exceptional Care Coordinator with a polished, professional presence and a vibrant energy that inspires confidence in our clients. As the face of our practice, you'll manage leads, facilitate consultations, and drive sales in our concierge VIP environment, ensuring every interaction reflects the unparalleled quality of Dr. Alsubaie's cosmetic work. This role requires in-person presence during Dr. Alsubaie's clinic days to provide hands-on support, with the flexibility to work from home on non-clinic days.

Key Responsibilities

  • Qualify and nurture leads through the sales pipeline with warmth and professionalism.
  • Coordinate and conduct consultations, delivering a seamless, high-touch VIP experience.
  • Execute sales strategies by showcasing the transformative value of our services.
  • Build authentic, lasting relationships with clients through empathetic and engaging communication.
  • Maintain accurate records and collaborate with the team to optimize practice operations.
  • Represent Aeterna Aesthetic Plastic Surgery's brand with enthusiasm, poise, and a dynamic presence.

Qualifications and Skills

  • Professional demeanor and vibrant energy that align with our upscale, concierge environment.
  • Outstanding communication skills, with a proven ability to connect, engage, and inspire trust in clients.
  • Mastery of sales techniques, including closing deals and promoting services in a client-focused setting.
  • Genuine passion for Aeterna Aesthetic Plastic Surgery and Dr. Alsubaie's commitment to exceptional aesthetic outcomes.
  • Experience in healthcare, aesthetics, or luxury customer service (plastic surgery or medspa experience a plus).
  • Strong organizational skills, with proficiency in CRM tools and Microsoft Office / Google Workspace.
  • Ability to thrive in a fast-paced, high-end practice while maintaining discretion and a positive attitude.
  • Availability for in-person work during Dr. Alsubaie's clinic days, with flexibility to work remotely on non-clinic days.

    • What We Offer

  • Competitive salary with performance-based commission.
  • Opportunities for growth in a supportive, innovative environment.
  • Exclusive training and insights from Dr. Alsubaie and our expert team.
  • A rewarding role where you'll make a meaningful impact on clients' lives.
  • Flexible hybrid schedule (40 hours / week), with remote work options on non-clinic days.

    • If you're a dynamic, sales-savvy professional with a passion for aesthetic excellence and a polished presence, we want you on our team!

    How to Apply

    Submit your resume, a cover letter explaining your connection to Aeterna Aesthetic Plastic Surgery's mission, and any relevant references to info@aaplasticsurgery.com. Use the subject line : "Care Coordinator Application." Join us in redefining beauty and confidence!

    Aeterna Aesthetic Plastic Surgery is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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    Patient Care Coordinator • Edinburg, TX, US