Assistant Branch Manager

GenoaBank, founded in 1902, is a locally-owned, independent community bank that provides a broad range of banking services to both business and private customers in counties of Lucas, Ottawa, Sandusky, Wood, Fulton, Erie and the Michigan County of Monroe. Since the time GenoaBank first opened its doors, it has continued to expand and now operates branches in Elmore, Fremont, Maumee, Millbury, Oregon, Perrysburg / Rossford, Port Clinton / Catawba, Sylvania, and Downtown Toledo, Ohio.

GenoaBank has always been driven to serve each community’s financial needs and continues to provide the same friendly, personal service it has since day one.

Taking your banking needs personally is our priority. Your financial needs will be met with exceptional service, quick decisions, innovative products and great rates that only local ownership can deliver. GenoaBank offers experience and service that has kept customers coming back for over 120 years!   GenoaBank. Taking your banking needs personally.

Position Summary

Assists Branch Manager in all phases of branch operations, and assumes responsibility for the branch in the Branch Manager’s absence.  Backs-up CSR line and acts as Lead CSR in his or her absence.  Opens new accounts, is a consumer loan officer and is responsible for maintaining quality customer service.

Essential Duties & Responsibilities

Customer Service :

• Opens and closes the branch lobby.
• Answers customer or CSR questions and resolves customer issues.
• Matches customer needs with bank products.

New Accounts Representative :

Loan Officer :

CSR Activities :

Supervising :

Other Functions

REQUIREMENTS & QUALIFICATIONS

1.    Education :    Associates Degree or higher preferred in business, finance or related field preferred.

2.   Experience :   CSR and New account experience; lending experience helpful.

3.   Specific Skills :   Computer skills, above average communication skills, management skills.

4.   Specialized Knowledge, Licenses, etc. :   Familiar with compliance regulations; Notary.

5.   Supervisory Responsibility, if any :   Assists Manager in supervision of staff

6.   Working Conditions (shift times, location, etc.) :   Bank Operating Hours including rotating Saturday schedule.

GenoaBank offers excellent benefits.  We pay 100% of the premiums for the employees medical, dental, vision, long-term disability, short-term disability and life insurances.  We offer a 401(k) plan and match 50% up to 8% and offer an additional 4% profit sharing and generous paid time off.

recblid 31n11izfdx1eboi4oh30dh92w8zrbm