Manager, Enterprise Procurement Contracts

Enterprise Procurement Contracts Manager

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Hybrid Work Model : The Contracts Manager role is required to report to the office every Tuesday and Wednesday each week as well as two Thursdays a month. This role will also be filled in Woonsocket, RI or other approved Hub (Hartford, CT).

Job Description

As an Enterprise Procurement Contracts Manager, you will be responsible for supporting the CVS Health enterprise in drafting, negotiating, and finalizing IT and Non-IT deals and contractual documents for the purchase of all categories and commodities of non-merchandise goods and services. You will perform these tasks in accordance with corporate contract and purchasing policies. In this role, you will also lead and / or represent Enterprise Procurement on project teams that include or report to CVS senior leadership and are tasked with facilitating enterprise-wide strategic initiative projects, proposing and executing enterprise-wide savings initiatives, communicating and enforcing both internally and externally CVS policy as well as regulatory requirements, meeting and exceeding business goals, supporting supplier diversity among CVS vendors and within the enterprise, and supporting CVS growth strategy by leading supplier integration efforts related to CVS mergers and acquisition transactions driving CVS growth and synergy opportunities.

• Draft, prepare and review contract documents in accordance with established company policies and procedures designed to minimize potential exposure while maximizing benefits.
• Negotiate all key terms of a variety of contract documents, including but not limited to Legal and business terms to provide the appropriate level of risk mitigation as well as value for the enterprise.
• Analyze all contract requirements, special provisions, terms and conditions to ensure compliance with appropriate laws, regulations, corporate policies and business unit procedures and requirements.
• Work on special projects as assigned by management with direct line of sight to senior leadership. Implement change and lead larger projects by managing larger group of Contract Analysts to effectuate progress for highly visible engagements.
• Effectively communicate the importance and intent of all required terms and conditions to both internal and external stakeholders which is crucial to success in this role.
• Regularly communicate with internal team members and business partners to draft and negotiate pertinent provisions and accurately memorialize specific terms and conditions into appropriate scopes of work, service level agreements, financial incentives, turn-around-times or similar documents.
• Interact consistently with key CVS subject matter experts from areas such as Legal, Sourcing (both IT and Non-IT), Global Security, Information Governance, Risk Management, Privacy, Tax, various Finance areas i.e. IT Finance, FP&A, External Reporting among others) to ensure all current policies and procedures are reflected in contract documents and vendor communications.
• Partner with Sourcing colleagues to support development of RFP requests by providing the necessary contractual documentation for participants to review as components of the exercise. Answer questions posed by participants' legal counsel in the course of RFP negotiations and ensure problematic provisions are introduced to business leaders as key focal points of internal consideration when determining awards.
• Act as the key point of contact and communication between Legal, finance, senior leadership, and business teams as well as the vendor concerning status and resolution of escalated contract issues and disputes that cannot be resolved at the Negotiator level.
• Mentor and guide staff where appropriate to drive continuous improvement. Actively support the development of individuals and the team through appraisal, development planning coaching and mentoring.
• Collaborate with other staff to maintain Enterprise Procurement Process Manual and templates : manages changes to the current Enterprise Procurement Process Manual and templates working directly with other internal stakeholders as necessary.
• Accurately and comprehensively identify contractual risks and associated dangers (e.g., limitation of liability, waiver of consequential damages, etc.) for purposes of escalation to Senior Leadership to properly investigate and advise various levels of CVS management on contractual issues thoroughly.
• Work with various areas of the company Legal, Sourcing (both IT and Non-IT), Information Technology Security Team, Risk Management Dept., Privacy Legal Team, Vendor Assessment Team, Compliance Dept., Internal Audit Dept., Tax Dept., various Finance areas i.e. IT Finance, FP&A, External Reporting to discuss new developments warranting inclusion in contract templates. Lead discussions and revisions to contract language reflecting new requirements and finalize new contract template documents through appropriate internal subject matter experts.
• Routinely participate in presentations, webinars and roundtable discussions to engage and educate business departments enterprise-wide to promote compliance with Corporate Purchasing and Contracts Policies.
• Demonstrate established proficiency utilizing all evolving technological tools (e.g., Microsoft Office, Word, Excel, PowerPoint, SAP / Ariba Procure to Pay Suite of Applications i.e. eSourcing, Ariba Contract Management and Ariba Buyer, Skype for Business, Level 3 Webex etc.) to streamline daily tasks and communications.
• Act as a subject matter expert when presenting to Senior Leadership on complex deal concepts and non-standard provisions requiring executive approval.
• Act as initial liaison with business units in compliance efforts to enforce adherence to Corporate Contract and Purchasing policies.
• Manage multiple high visibility, high priority contracts / projects on a regular basis and closeout a variety of initiatives expeditiously with minimal oversight.
• Work both independently / autonomously and as part of a team to identify and analyze unique contractual relationships and craft terms to best fit the business relationship and protect CVS.
• Required Qualifications :
• 5+ years of related contract negotiations experience
• 5+ years reviewing, editing and drafting contractual terms and conditions
• 5+ years professional experience with Microsoft Office
• Ability to prioritize multiple tasks & high volume of contractual negotiations simultaneously
• Experience advising senior leadership in a corporate environment
• Preferred Qualifications
• Experience as a recurring user of Ariba Contract Management platform (or similar tool) is highly preferred.
• Certified Commercial Contracts Manager (CCCM) is a plus
• Experience negotiating non-merchandise / indirect commodity purchases of goods and / or services deals / contracts is preferred
• Education
• Verifiable Bachelor's degree from an accredited four year college or university required.
• Master's degree and / or JD are both highly desired.

Anticipated Weekly Hours : 40

Time Type : Full time

Pay Range : The typical pay range for this role is : $60,300.00 - $145,860.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include :