Front End Lead (Full-Time)

Overview

Front End Lead (Full-Time) at Murdoch's Ranch & Home Supply. The Front End Lead honors the Murdoch's mission, values, and principles by providing the critical first and last impressions for customers. They balance attention to detail in accurate transactions and proper cash handling skills with a friendly, caring attitude, making all customers feel welcome. Customer interactions, both in-person and over the phone, are their primary activity throughout a normal workday. They maintain and merchandise the front end and support the rest of the store team through product lookups and stock checks, providing customer direction to departments, and communicating efficiently across multiple functions in the store. The Front End Lead is responsible for teaching, training, and coaching of new and existing cashiers within the store and acts as the subject matter expert with all processes, routines, and systems having to do with the Cashier position.

Responsibilities

• Commit to the success of the team by embracing Murdoch's mission, values, and principles.
• Provide exceptional customer service with a focus on the customer's needs and solutions that meet them, welcoming customers in-store.
• Perform accurate transactions at Point of Sale and properly balance your cash drawer each day.
• Support department leads and managers to maintain merchandising standards and store appearance.
• Teach, train, and coach new and existing cashiers within the store.
• Assist in scheduling the front end team to ensure adequate coverage and service levels.
• Merchandise, stock, restock, and recover products within the front end and other departments according to Murdoch's standards.
• Complete inventory pricing and maintenance duties.
• Perform load outs and carry outs as needed.
• Create and maintain a safe environment for customers and team members.
• Communicate effectively and foster positive working relationships with team members.
• Exhibit proper radio and phone etiquette.
• Work with the Assistant Store Manager to develop and achieve goals.
• Perform other duties as needed throughout the store.

Requirements

Physical Demands

Benefits and Compensation

Salary Description : $19- $22 / hr

Job Details

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