Job Description
Job Description
Description :
The Quality Control Specialist is responsible for data and image quality monitoring, evaluation, and calibration scoring. Prior to a mortgage document being printed, signed, and submitted to a County Recorder, a quality review is completed which verifies data is accurate and the mortgage processes were followed.
Pay Rate : $15.00 per Hour
Schedule : Monday-Thursday either 7 : 00AM-4 : 00PM or 8 : 00AM-5 : 00PM Friday either 7 : 00AM-12 : 00PM or 8 : 00AM-1 : 00PM
Responsibilities :
- Review and verify critical data points such as borrower and lender names, property address and legal description, recording information (e.g., book / page, instrument number), mortgage date and recording date.
- Provide data to management, supervisors, and team leads to assist with coaching, training, and development to data entry operators
- Educate agents, supervisors, and managers on Quality Assurance process
- Track and identify reoccurring adherence problems and improvement opportunities
- Communicates with co-workers, management, clients and others in a courteous and professional manner
- Complies with and adheres to MetaSource policies and procedures
Requirements :
High School Diploma / GEDMortgage industry knowledgeAbility to communicate clearly and professionally through both written and oral correspondenceDemonstrated ability to think critically and resolve difficult problemsHigh attention to detailEmployment is contingent upon completing and passing a background check and drug test. MetaSource is an equal opportunity employer.