Vice President of Operations

Job Description

Job Description

Our Why : To Support Everyone’s Right to Thrive

Title :  Vice President of Operations

Salary :   $120,000 – $130,000 annual

Status :  Full-Time, Exempt, 40 hours per week

Department : Operations

Supervisor :   Chief Administrative Officer

Function : The Vice President of Operations (VPO) is a strategic, mission-driven leader responsible for overseeing the day-to-day operations of a $25 million nonprofit delivering NYS Office of Mental Health (OMH) licensed Mental Health Outpatient Treatment & Rehabilitative Services (MHOTRS) and a broad array of human services / community programs. This position ensures service excellence, regulatory compliance, strong organizational culture, and operational efficiency aligned with the agency’s mission and strategic goals.

Position Requirements :

• Master’s degree in Business, Social Work, Public Administration, Health Administration, Nonprofit Management, or a related field preferred.
• Minimum 10 years of progressive leadership experience in operations at a nonprofit, health, or social services organization; experience with NYSOMH and / or MHOTRS required.
• In-depth knowledge of NYS OMH regulations, Medicaid billing, and evidence-based mental health practice.
• Demonstrated track record of staff management, successfully managing program operations, regulatory compliance, and financial acumen.
• Exceptional communication, interpersonal, and organizational skills.
• Strategic thinker committed to mission, equity, and community impact.

Essential Requirements :

This position is a member of the Agency’s senior Leadership Team and works in conjunction with the leadership  on agency-wide issues including program development and oversight, strategic planning, and budget oversight. Enthusiastically supports, practices, and communicates the agency’s Mission and Statement of Values.

Our Agency Values

Integrity - Being Honest and Trustworthy

Compassion – Extending Empathy And Understanding To Others

Hope - Believing In The Strength Of The Human Spirit And Heart, To Emerge And Thrive In The Face Of Challenge

Diversity – Promoting A Vison Of Community Comprised Of Wide-Ranging Assets

Respect - Treating All Individuals With Dignity And Without Judgement

Community - Recognizing And Reinforcing The Importance Of Our World As Being Comprised Of People Of Differing Strengths And Perspectives

Justice – Promoting Social And Economic Equity And Fairness

Quality – Striving For Excellence In Every Aspect Of Our Work

Our mission : To bring people together to find the support they need, improving their lives and communities, and building a stronger, safer Hudson Valley

Position Responsibilities :

Operational Leadership

Strategic & Team Leadership

Financial Oversight

Compliance & Quality

Stakeholder Engagement

General Responsibilities

Skills and Abilities

#INDAD

Work Environment :   Finance Department Office at the Family Partnership Center, 29 North Hamilton St Poughkeepsie, NY 12601.

Family Services, Inc. complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and / or to receive other benefits and privileges of employment, please contact hr@familyservicesny.org.

Family Services is an equal opportunity employer. We follow federal, state, and local laws prohibiting discrimination in hiring and employment.

Must be authorized to work in the United States without work sponsorship.

Powered by JazzHR

AlNh3s7ViO