Product Specialist (BMW Genius) - BMW of West Houston

Product Specialist (BMW Genius) - BMW of West Houston in Katy, TX at Sonic Automotive

Job Type : Other

Experience : Associate

About

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At BMW of West Houston, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Summary :

The BMW Genius will be the go-to expert for vehicle technology, guiding customers through the features of their new BMW and supporting the sales process by delivering an exceptional and informative experience.

Duties and Responsibilities :

• Show customers how their BMW features work (like Bluetooth, navigation, parking assist, etc.)
• Answer tech questions in person, by phone, or after delivery
• Follow up with new owners to offer more support or walkthroughs
• Stay current on new BMW models and features
• Assist the sales team during test drives or vehicle deliveries
• Lead one-on-one or small group tech sessions for customers
• Help train coworkers on how to explain and demonstrate BMW technology
• 1+ year of experience helping customers understand and use technology
• Comfortable explaining tech features to people in a clear and friendly way
• Strong communication and customer service skills
• Passion for cars, tech, and learning new things
• Valid drivers license and clean driving record
• Allapplicants must be authorized to work in the USA.
• Allapplicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver's license.

Preferred Qualifications :

Previous experience working at a BMW dealership

Prior experience as a BMW Genius or similar product specialist role

Strong knowledge of BMW features, models, and tech packages

OTE (On target earnings) : $52,000 - $69,000+ / year

Based on performance

Schedule :

FULL TIME

5 days / 2 days off

Weekend availability required

401k plan with company match

Paid Time Off accrual

Sundays off

Closed for Thanksgiving day and Christmas day

Employee discounts on purchasing and leasing cars

Free and discounted gym membership plans

Opportunities for career advancement within a Fortune 500 company

All your information will be kept confidential according to EEOC guidelines

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