Overview
Harris County Public Library (HCPL) - History
The Harris County Public Library (HCPL) system, established in 1921, began as a collection of small libraries located in stores, post offices, and private homes. Over the years, it has grown into a robust network comprising 26 branch libraries, two technology service centers, and two partner locations that provide collection and circulation services. HCPL serves the communities of unincorporated Harris County and cities without independent library systems.
In 2024, HCPL received the prestigious National Medal for Museum and Library Service, the highest honor awarded to libraries in the United States. Bestowed annually by the Institute of Museum and Library Services (IMLS), this award recognizes institutions that deliver exceptional service to their communities. The library was recognized for innovative initiatives like HCPL Connected, Enhanced+ Library Cards, and its Mobile Outreach Librarian program.
HCPL is also recognized as one of the best places to work, offering a supportive and inclusive environment that fosters innovation, collaboration, and professional growth. Its dedication to employee well-being, diversity, and community impact makes HCPL more than just a workplace—it’s where individuals can grow, inspire, and contribute to meaningful change.
What you will do at Harris County Public Library
This position is responsible for creating and promoting programs for all ages. Provide customer service, reader’s advisor, basic reference service, and support lab activities. Exemplify the high standards and expectations for the library system in its daily operations and services.
Duties & Responsibilities
- Provide customer service, reader’s advisory, and basic reference service within and beyond our walls
- Plan and conduct training classes, programs and community outreach to customers of all ages.
- Promote library services to all ages in the community
- Collaborate with the branch team to develop, implement, and market programs in the library and community
- Develop and maintain cooperative relationships with local schools and community organizations
- Develop an engaging and attractive library collection
- Attend staff meetings, activities, and / or professional conferences and actively serve on committees
- Troubleshoot equipment problems
- Other duties as assigned
Equal Employment Opportunity
Harris County is an Equal Opportunity Employer. For accommodations or special services, please call 713-274-5445 or email ADACoordinator@bmd.hctx.net.
This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.
Education & Experience
Bachelor’s Degree from an accredited college or universityOne (1) year of program experience (e.g., activities for all ages)OR
Associates degree in any field or 60 hours of secondary education credits from an accredited college or universityThree (3) years of program experience (e.g., activities for all ages)OR
High School Diploma or G.E.D. EquivalentFive (5) years of program experience (e.g., activities for all ages)With
One (1) year of customer service experienceKnowledge, Skills & Abilities
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)Excellent communication skills (verbal & written)Ability to establish and maintain effective working relationships and foster teamwork in a diverse environmentAbility to work well with public and staff membersProficient with Social Media (Facebook, Twitter, Instagram, etc.)Proficient with the Internet and Office 365Must use a personal mobile device for the Multifactor Authentication processNote
NOTE : Qualifying education, experience, knowledge, and skills must be documented on your job application. You may attach a resume to the application as supporting documentation, but ONLY information stated on the application will be used for consideration. Resumes will not be accepted for qualifications.
Language
Bilingual (preferred)Position Type and Typical Hours of Work
Full-time | RegularPosition generally scheduled Monday - Saturday; occasionally weekend work.May require attendance at evening meetings, council sessions, or after-hour events and off-site meetings.Possible work in an outdoor environment with exposure to inclement weather or various temperature changes.Salary
Paid BiweeklyWork Environment & Physical Demands
Driving : Available and reliable transportation for work-related dutiesOffice Equipment : Daily use of a computer, keyboard, copier, scanner, printer, calculator, phone (desk and cell). Daily use of software programs including Microsoft Office Suite, Outlook, Word, Excel, and GPS.Physical Activities : Sits for long periods; light physical activity that may include walking, sitting, standing, stooping, bending, reaching, lifting, and carryingLifting : Ability to lift, carry, and exert up to 25 pounds. Occasionally lifts, carries, and exerts up to 40 poundsVision and Hearing : Must have visual acuity to see and read paper and electronic documents. Must be able to answer telephones, communicate conversation, and respond to verbal inquiries.Exposure to Environmental Conditions : The position generally works in an office setting with overhead lighting and long periods of screen time.Reporting Relationships
Reports to Position : Branch Manager and Assistant Branch ManagerSupervises Positions : NoneWork Location
Stratford Branch Library - 509 Stratford, Highlands, TX 77562Employment may be contingent on passing a drug screen and meeting other standards.
Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.
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