Resident Experience Manager-Cortland Altamonte Springs-Altamonte Springs, FL

Role Overview

As a Resident Experience Manager, you lead all associates onsite in the development and implementation of strategic resident services programs for a multimillion dollar, multifamily apartment home community.

The Resident Ambassador

• Go beyond expectations to make living at your community relaxed, easy, and unlike any other apartment experience
• Research new resident amenities, activities, and loyalty programs that can help add value to your community and drive incremental revenue
• Represent the Cortland brand by embodying our mission, vision, and values and infusing them into resident programs and relations
• Manage resident communication initiatives, effectively identifying and sharing meaningful information

The Data Driver

The Team Player

The Impact You Can Make

Qualifications

About Cortland

Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio.

Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people.

Cortland is an equal opportunity employer, and we're proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and / or using our website, please email Careers@cortland.com.

Cortland is a drug-free workplace.

Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States.