Office Administrator

Job Description

Job Description

Description : Job Purpose :

The Office Administrator is responsible for ensuring the smooth and professional operation of the office by handling administrative tasks, supporting internal teams, and serving as a key point of contact for clients and vendors. This role helps maintain a productive and organized work environment, contributes to a positive client experience, and ensures accurate documentation and workflow coordination in support of the title and escrow process.

Key Responsibilities :

• Greet clients, visitors, and staff in a friendly, professional manner and maintain a welcoming front office environment.
• Answer incoming calls, route messages, and handle general inquiries.
• Prepare office with refreshments, documents, and supplies for client meetings.
• Assist with the preparation, scanning, and filing of documents related abstracting.
• Maintain and order office supplies and equipment as needed.
• Coordinate incoming and outgoing mail, courier deliveries, and document drops.
• Support team members with basic data entry, scheduling, and administrative tasks.
• Help maintain a clean, organized, and confidential workspace, especially around client-facing areas.
• Coordinate with IT and HR for onboarding needs (setting up new desks, supplies, logins, etc.).
• Follow all confidentiality protocols when handling sensitive documents or information.

Requirements :

Education & Experience :

High school diploma or equivalent required.

1–2 years of administrative, office coordination, or customer service experience preferred.

Experience in the title, real estate, or legal industry is a plus.

Skills & Competencies :

Strong organizational and multitasking skills.

Excellent written and verbal communication.

Professional demeanor with a client-first attitude.

Attention to detail and ability to handle confidential information responsibly.

Team-oriented and willing to help across departments as needed.

Technical Proficiency :

Proficient in Microsoft Office Suite (Outlook, Word, Excel).

Experience with office printers / scanners and multi-line phone systems.

Familiarity with title software (e.g., SoftPro, ResWare) is helpful but not required.

Other Requirements :

Punctual and dependable with a positive, can-do attitude.

Ability to occasionally lift up to 25 lbs. (e.g., supply boxes or closing packets).

Background check required.

Benefits :

401(k)

401(k) matching

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Retirement plan

Vision insurance

Schedule : 8 hour shift

Monday to Friday