Bilingual Legal Assistant

A company is looking for a Bilingual Legal Assistant - Case Evaluation Specialist.

Key Responsibilities

Receive and manage inbound and outbound calls from clients regarding their injury cases

Connect clients with attorneys and facilitate communication between them

Document case details accurately and perform data entry in the firm's case software system

Required Qualifications

Bilingual in Spanish (read, write, speak) preferred

Customer service experience preferred but not required

Proficiency in using computers and software tools

Strong organizational skills to manage and track tasks effectively

Empathy and understanding in client interactions