Business Operations SME II

Business Operations SME II

On-Site – Alexandria, VA

Full-Time – Direct Hire with 11th Hour

$70,000–$75,000 / year depending on experience

We are hiring a Business Operations SME II to support a major logistics initiative within the Office of the Deputy Assistant Secretary of Defense for Logistics (ODASD) . This position supports the Contractor Administrative Tracking and Management System (CATMS), which is used to route, validate, monitor, and manage critical documentation, packets, and workflow processes across large-scale logistics programs. In this role, you will support packet tracking, documentation validation, workflow accuracy, and the management of submissions supporting high-visibility defense logistics functions.

This role requires a detail-oriented, highly organized professional who thrives in a structured, fast-paced environment. The ideal candidate demonstrates strong documentation management skills, excellent communication abilities, and hands-on experience with CATMS or comparable DoD correspondence / task management systems.

Minimum Qualifications :

• Active Secret or Top Secret Clearance (required)
• Bachelor’s degree in Business, Logistics, Supply Chain, Administration, or a closely related field
• 5+ years of experience in business operations, logistics coordination, transportation, or supply chain management
• Direct experience working within DoD, OSD, DLA, TRANSCOM, or similar defense / logistics agencies
• Hands-on experience with CATMS or other task / correspondence management systems (ETMS, DTS, taskers, packet routing systems)
• Strong organizational skills with a proven ability to manage multiple workflows, deadlines, and document tracking requirements
• Experience reviewing, validating, and routing documentation or correspondence packages
• Excellent communication skills and comfort interacting with stakeholders across multiple levels
• Prior military experience (Army, Air Force, Marines) is highly preferred

Key Responsibilities :

What’s in it for you?

A supportive, people-focused environment where you’ll have the opportunity to contribute to high-impact work within a respected federal program. As a full-time employee with 11th Hour Service, you’ll receive full medical, dental, and vision benefits, paid time off, 11 paid federal holidays, a 401(k) with employer match, annual bonus eligibility, and strong professional development support — including education and certification reimbursement.