Sr Associate, Account Manager

Account Manager

Otis Elevator Company is searching for a highly motivated Account Manager responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography.

On a typical day you will :

• Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory. Responsible for both territory sales & margin growth.
• Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
• Manage and nurture account relationships to drive renewals and repair opportunity.
• Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
• Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor
• Partner with branch business development sales team to identify business development opportunities.
• Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
• Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results.
• Manage opportunities in the CRM pipeline and provide accurate forecasting.

What you will need to be successful :

What's in it for me / Benefits :

You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local standards plus :

The salary range for this role is $80,000-105,000. We may ultimately pay more or less than the posted range, and the range may change in the future. Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people passengers, customers, and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety, Ethics, Quality in all that we do.