Lead Receptionist / HR Coordinator

Job Title : Lead Receptionist / HR Coordinator

Company : Lincoln Glen Manor

Location : San Jose, CA (On-site)

Type : Full-Time

Compensation : $54,000 annually, with paid benefits, PTO, and retirement

About Lincoln Glen Manor

Lincoln Glen Manor is an inviting, nonprofit senior living community situated on a beautiful 6-acre campus in San Jose, California. Offering four levels of care and extensive amenities, the Manor is known for its warm atmosphere, mission-driven culture, and genuine family environment. With a focus on compassionate service, teamwork, and resident-centered support, Lincoln Glen Manor provides a welcoming and collaborative workplace free from bureaucracy and full of purpose.

About the Role

As Lead Receptionist / HR Coordinator , you will be the primary front-desk representative for residents, families, visitors, and vendors while also supporting key human resources administrative functions. This role is central to creating a positive first impression, maintaining an organized and responsive reception environment, and assisting HR with onboarding, personnel files, communications, and day-to-day coordination. You will work closely with multiple departments and contribute to a cohesive, resident-focused community on campus.

Key Responsibilities

Greet, welcome, and assist residents, visitors, families, and vendors in a friendly and professional manner.

Manage reception desk operations, including answering and directing incoming calls, emails, and correspondence.

Coordinate with maintenance, dining, life enrichment, and nursing departments to route inquiries and support requests efficiently.

Maintain a tidy and well-organized front desk area, lobby, and waiting spaces, ensuring clear signage, directories, and information materials.

Assist with HR tasks including maintaining personnel files, managing onboarding paperwork, supporting benefits coordination, and tracking compliance.

Help schedule interviews, prepare HR communications, and respond to employee HR-related inquiries.

Support attendance tracking, update and file HR forms, and assist with employee orientation, training logistics, and staff event coordination.

Uphold strict confidentiality regarding employee and resident information.

Requirements

More than 1 year of experience in a reception, administrative, or HR support role, including some HR-related responsibilities listed above; OR a combined blend of relevant education and experience.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and comfort using or learning new systems such as HRIS platforms, scheduling tools, or visitor-logging software.

Familiarity or demonstrated interest in HR processes including onboarding, benefits coordination, records management, and basic employee relations.

Experience in senior living, assisted living, or memory-care communities preferred.

What We Offer

Salary : $54,000 based on experience.

Comprehensive paid benefits , PTO , and retirement plan .

Stable Monday-Friday schedule ( 8 : 00 a.m. 5 : 00 p.m. ).

Supportive, close-knit, mission-driven community environment with opportunities for growth.

A meaningful role within an established 6-acre senior living campus serving residents and their families.