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Business Development Rep (BDR)
Business Development Rep (BDR)SpendMend LLC • Grand Rapids, MI, US
Business Development Rep (BDR)

Business Development Rep (BDR)

SpendMend LLC • Grand Rapids, MI, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Description :

Overview : SpendMend partners with hospitals, health systems, and higher education institutions to improve financial performance and support their mission of patient care. We offer a comprehensive suite of solutions, including cost recovery, pharmacy software, compliance auditing, and medical device management, that deliver insights, reduce risk, and uncover savings across the cost cycle. Our mission is to positively impact patient care by providing innovative, value-driven services that help clients make smarter financial decisions.

SpendMend is a rapidly growing company, having completed three consecutive years of over 25% revenue growth. We support more than 120 major U.S. healthcare networks, spanning nearly 3,000 hospitals. Our expanding solutions primarily target the Procure-to-Pay cycle for hospitals with over $500M in patient revenue, with growing traction in the mid-market segment.

As a Business Development Representative, you’ll help fuel that growth by identifying and qualifying new opportunities with hospitals and healthcare organizations. This role focuses on outreach, relationship-building, and setting the stage for deeper sales engagement.

Requirements :

Essential Duties and Responsibilities :

  • The main responsibility is to source new sales opportunities through inbound lead follow-up and outbound cold calls and emails. Much of the role will consist of sourcing new leads and working through phone trees and various departments to identify the most applicable parties to evaluate our solutions.
  • The BDR will be expected to maintain a proactive, positive relationship with the members of the sales team and other SME’s and route qualified opportunities to the appropriate sales executives and / or SME’s for further development and closure.
  • The BDR should communicate on a weekly basis with sales executives and / or SME’s to prioritize sales targets, discuss weekly results and jointly organize outreach activities. All work, outreach, communication and documentation must be managed and stored on the company CRM with no exceptions. Although the company has invested in multiple list building and data services, the BDR will be responsible for driving additional efforts to maintain and expand the database of prospects within their assigned territory.
  • The BDR will be responsible for developing a strong knowledge of the Healthcare Cost Cycle, and SpendMend’s solutions. The BDR is also expected to gain a deep understanding of customer needs and advise the marketing team on content and best practices for connecting meaningfully with the marketplace.

Qualifications :

  • Knowledge on the healthcare industry
  • A Bachelor’s Degree
  • A good attitude (We have a good, cohesive culture and we work very hard to preserve it. Disruptive personalities will not mesh well.)
  • A strong work ethic
  • Proven, demonstrable inside sales experience and success
  • Track record of over-achieving quota
  • Ability to manage your own time productively.
  • Ability to manage / lead interaction with sales execs and / or SME’s. (BDR will need to proactively get on their calendars, set lists, plan activities, etc.)
  • Strong phone presence and experience dialing 75+ of calls per day
  • Experience working with Microsoft Dynamics (or experience with a similar CRM and a strong commitment to learn MS Dynamics and become an expert)
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Work Environment :

    This is a full-time, Monday–Friday role, typically 8 : 00 a.m. to 5 : 00 p.m. You will be on the computer and / or phone for the majority of the day every day, cold calling, emailing and engaging with prospects, internal collaboration, and daily operational tasks. The position is primarily remote and home-based, conducted through frequent phone calls, video meetings, and digital platforms.

    The position requires regular sitting, typing, and extended screen time as part of daily responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

    This job description is dynamic and reflects the core responsibilities of the Business Development Representative at SpendMend. It is subject to evolve as SpendMend grows and adapts.

    Note : We are not able to sponsor work visas for this position.

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