Front Ofc Specialist

Job Description

Job Description

Our Mission

Providence Medical Group is a physician-owned group that strives to be the best multi-specialty medical group in the Miami Valley region. We provide a patient centered environment that allows each Providence employee to deliver high quality care to the communities we serve.

Providence Medical Group is a progressive organization offering competitive compensation and benefits in a supportive, professional work environment.

We are currently in search of a Front Office Specialist for our Vandalia location.

Crossroads Medical Center, like all Providence primary care practices, is a recognized Patient-Centered Medical Home, and focuses on building lasting patient relationships based on trust and continuity of care.

What you will do :

Under supervision of the Site Supervisor, the FOS is typically the first point of contact (via phone and in-person) for the office. You will provide a wide variety of administrative support duties including but not limited to :

Job Duties :

• Greets patients and visitors in a courteous and friendly manner
• Answers telephone calls, schedules appointments, and completes referrals
• Verifies patient demographics and insurance information and ensures information is up to date and accurate
• Collects co-payments and outstanding patient balances
• Ensures patients are scheduled for follow-up appointments and annual well visits
• Position continually requires demonstrated poise, tact and diplomacy.
• Any other duties relating to the business operation of the medical practice that may be assigned by the provider or site supervisor.

Job Requirements :

Preferred Qualifications : AthenaOne training / experience

Benefits :