Community Health Advocate-TriCare

Job Summary :

This position supports TRICARE Prime Demo by CareSource Military & Veterans, which aims to enhance healthcare access and prioritize the unique needs of the military community. We encourage military affiliated individuals, veterans, military spouses, and those with prior TRICARE experience to apply.

The Community Health Advocate - TriCare is responsible for participating as a member of the Care Management Team to coordinate care for beneficiaries.

Essential Functions :

• Engage with the beneficiary in a variety of settings to establish an effective, professional relationship. Settings for engagement include but are not limited to hospital, provider office, community agency, beneficiary's home, telephonic or electronic communication
• Verify eligibility, previous enrollment history, demographics and current health / psychosocial status of each beneficiary
• Accompany beneficiaries to appointments and other social service encounters when necessary
• Contribute to assessments by gathering information from the beneficiary, family, provider and other stakeholders
• Contribute to the development and implementation of care plan, reporting information to the Care Manager
• Assist with the provision of health education and wellness materials as directed by the Care Manager(s) or Team Leader
• Provide linkage to community resources for social and emotional supports
• Provide program or campaign support and assistance through engagement of special population beneficiaries (i.e. high ED utilizer, tobacco and vaping cessation, continuity of care)
• Assist beneficiaries to close gaps in care by removing barriers and access to care concerns
• Maintain appropriate documentation within protocols and guidelines of the Care Management program
• In each interaction, the employee will aspire to help the beneficiary to feel informed, empowered, and supported by CareSource Military and Veterans
• Regular travel to conduct beneficiary visits, provider visits and community-based visits as needed to ensure effective administration of the program
• Support assessment team with entering completed assessments into the clinical management system, as needed
• Perform any other job duties as requested

Education and Experience :

Competencies, Knowledge and Skills :

Licensure and Certification :

Working Conditions :

Compensation Range :

$35,200.00 - $56,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type : Hourly

Competencies :

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

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