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HR Generalist
HR GeneralistJACK Cleveland Casino LLC • Cleveland, OH, US
HR Generalist

HR Generalist

JACK Cleveland Casino LLC • Cleveland, OH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Position Summary :

Reporting to the Director of Human Resources, the HR Generalist will be responsible for the timely and accurate execution of HR operational activities across a broad range of HR disciplines including :

  • Rewards and Recognition
  • Operations
  • Training

The successful individual will play a significant role in the strategic development and execution of team member engagement and internal communication at JACK Casino Cleveland.

Essential Functions :

Team Member Engagement :

  • Service initiative support / implementation
  • Partners with the Public Relations team to develop / create the weekly team member communication newsletter.
  • Creates property communications for team member engagement, announcements, and other activities as needed
  • Employee Community Involvement including JACK Cares initiatives
  • Engagement events including Holiday celebrations, Employee feedback / update meetings with leadership, Team Town Halls / Rallies
  • Assist with the property engagement activities as needed. i.e. monthly activities, annual activities
  • Responsible for project management, establishing and meeting timelines, attention to detail and follow-through.
  • Responsible for the execution of the JACK Royalty Rewards Recognition Program

    • Service Milestones – Anniversary (Monthly)

  • Team Member Birthdays (Monthly)
  • Assists to maintain all current channels of communication including email, communication boards, Facebook, intranet and back-of-house.

    • Recruiting & Operations :

  • Partners with the Talent Acquisition team to assist with phone screenings, setting up interviews, coordinating new hire orientation, license application review / scheduling
  • Assists team with setup / execution with job fairs, employment mixers, etc.
  • Act as a backup for HRIS (Human Resource Information Systems) as needed : i.e. password reset, UKG knowledge, mobile app setup, direct deposit, etc.
  • Attend weekly property operations meeting to represent HR, and record meeting notes.
  • Assists in general office duties; i.e. filing, supply ordering, etc.

    • Training :

  • When needed, assist as back for Training & Development Specialist to facilitate new hire orientation.
  • Assist team members with navigating the LMS system to complete any required training as assigned by the property training team.

    • Knowledge, Skills & Abilities :

  • Must be able to work independently.
  • Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next
  • Must be able to respond calmly and make rational decisions when handling employee conflicts.
  • Respond to visual and aural cues.
  • Must be able to work varied shifts, weekends and holidays as needed.
  • Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
  • Ability to work with a high-level of integrity and adhere to Human Resources policies and procedures.
  • Must be able to respond quickly to changing demands as needed.
  • Ability to speak distinctly and persuasively.
  • Must be able to read, write, speak, and understand English

    • Education and Experience :

  • Bachelor’s Degree in Human Resources or related field preferred
  • Proficient in Microsoft Office, and experience with Canva
  • At least 3 years of human resources experience required
  • Experience in hospitality, retail, entertainment or other service business is preferred
  • Excellent time management skills, and effectively manages own workload
  • Must be 21 years of age.

    • Required Certification / License ;

  • Not Required
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    Hr Generalist • Cleveland, OH, US