Hospitality Manager
The Hospitality Manager is responsible for the overall operation of the restaurant, ensuring a high level of service and customer satisfaction. The role involves overseeing staff, managing inventory, maintaining financial records, and implementing operational policies to ensure the smooth running of the establishment.
Key Responsibilities :
- Supervise and manage all aspects of restaurant operations, including staff scheduling, training, and performance management.
- Ensure high standards of customer service and satisfaction by addressing customer complaints and feedback promptly.
- Manage inventory, including ordering supplies, monitoring stock levels, and minimizing waste.
- Prepare and oversee the implementation of budgets, financial reports, and forecasts.
- Develop and implement operational policies and procedures to ensure compliance with health and safety regulations.
Qualifications :
Proven experience in a similar managerial role within the hospitality industry.Strong leadership and team management skills.Excellent communication and interpersonal skills.Knowledge of health and safety regulations and food service operations.Ability to manage multiple tasks and prioritize effectively.