DME Support Specialist

Job Description

Job Description

Job Requisition : DME Support Specialist

Location : Harbor Sleep – Traverse City, Michigan

Position Type : Full-Time (Office-Based)

Hourly Pay : $20-25

Benefits : Eligible for employee benefits

Position Overview

Harbor Sleep is seeking a dependable and detail-oriented DME Support Specialist to join our Traverse City team. This office-based role plays a key part in coordinating Durable Medical Equipment (DME) and managing Home Sleep Testing (HST) services. The ideal candidate will be organized, patient-focused, and able to collaborate effectively with both clinical and administrative staff.

Key Responsibilities

Durable Medical Equipment (DME) Coordination

• Process and manage DME orders (e.g., CPAP / BiPAP machines, masks, tubing) as prescribed by providers using Salesforce.
• Educate patients in-office on proper equipment usage, care, and maintenance.
• Maintain inventory of DME, ensuring all devices are clean, functional, and ready for use.
• Serve as a primary contact for patient questions and support related to DME.

Administrative & Compliance Duties

Qualifications