Data Center IT Technician

Job Summary

The Data Center IT Technician is responsible for ensuring proper functioning of the hardware contained in the data center as well as deploying and maintaining servers in a fast-paced environment with rapidly shifting priorities. Additionally, you will be providing the support, maintenance, deployment, upgrade, and optimization of infrastructure all while always ensuring quality and sustainability.

Essential Duties & Responsibilities

• Install and remove servers from racks in order to deliver them to customers in an efficient manner ensuring quality and adherence in execution and protocol at every stage (server isolation, circuit, powering up server, configuring network, guaranteeing continuity of service to neighboring servers...).
• Test equipment, troubleshoot and conduct preventive server maintenance and corrective actions.
• Participate in emergency troubleshooting of datacenter infrastructure and if necessary, escalate to the appropriate person(s) accompanying any issue to the end of troubleshooting.
• Perform overhauls and maintenance for non-rented servers.
• Install and prepare material as requested, deploy new equipment following all available documentation.
• Monitor equipment dashboards and status indicators.
• Ensure adherence to service levels defined for installation, repair / maintenance, or customization of servers.
• Assess the severity of faults and make the necessary incident reports.
• Receive and track materials sent by the head office and / or subcontractors, suppliers.

Minimum Requirements

Working Conditions

While performing the duties of this job, the employee is frequently required to handle; reach with hands and arms; stoop, kneel, bend, crouch, or crawl. The employee must also occasionally lift and / or move up to 50 pounds or more.

Company Description – About OVHcloud

OVHcloud US is a subsidiary of OVHcloud, a global cloud provider that specializes in delivering industry-leading performance and cost-effective solutions to better manage, secure, and scale data. OVHcloud US delivers bare metal servers, hosted private cloud, hybrid and public cloud solutions. OVHcloud manages 40 data centers across 12 sites on four continents, manufacturing its own servers, building its own data centers and deploying its own fiber-optic global network to achieve maximum efficiency. Through the OVHcloud spirit of challenging the status quo, the company brings freedom, security and innovation to solve data challenges – today and tomorrow. With a 24-year heritage, OVHcloud is committed to developing responsible technology and strives to be the driving force behind the next cloud evolution. https : / / us.ovhcloud.com .

EEO Statement

OVHcloud is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding, and related medical conditions), gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.