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Automotive Pre-Owned Sales Consultant
Automotive Pre-Owned Sales ConsultantChapman Automotive Group • Tempe, AZ, US
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Automotive Pre-Owned Sales Consultant

Automotive Pre-Owned Sales Consultant

Chapman Automotive Group • Tempe, AZ, US
3 days ago
Job type
  • Full-time
Job description

Join to apply for the Automotive Pre-Owned Sales Consultant role at Chapman Automotive Group

Chapman Chevrolet is proud to offer an extensive inventory of new and used cars, trucks and SUVs, catering to a wide range of customer lifestyles and budgets. We are seeking dedicated and passionate sales professionals to join our pre-owned sales team!

As a Pre-Owned Sales Consultant, you will provide knowledgeable, customer-first focused support to ensure our valued customers enjoy a seamless, stress-free car buying experience. Our ideal candidate is someone who shares our commitment to customer satisfaction and world-class service. If you are motivated, have a passion for helping others, and want to join a team that supports your growth and celebrates your successes, we want to hear from you!

What We Offer

  • Attractive Commission Pay Plan : Enjoy a pay plan that rewards results and offers unlimited earning potential.
  • Professional Development : Access ongoing training and growth opportunities to advance your career.
  • Supportive Team Environment : Join a collaborative team where your contributions are valued.
  • Employee / Family Discounts : Enjoy discounts on vehicle purchases and services for you and your family.
  • Volunteer Opportunities and more!

Benefits To Support Employee Wellbeing

  • Comprehensive Health Coverage : Essential medical, dental, and vision plans with low-cost premiums and minimal out-of-pocket costs.
  • Onsite Nurse Practitioners : Access healthcare services and wellness support conveniently at work.
  • Flexible Spending Accounts (FSAs) : Save on healthcare and dependent care expenses with pre-tax dollars.
  • Affordable Life and Disability Insurance : Cost-effective plans providing financial security for you and your loved ones.
  • Employee Assistance Program (EAP) : Free, confidential support for personal and professional challenges, including counseling and financial advice.
  • 401(k) Retirement Plan : Competitive matching contributions and tax advantages to help grow your retirement savings.
  • Generous Paid Time Off (PTO) : Time off to recharge and maintain work-life balance.
  • Core Responsibilities

  • Greet visitors and ask questions to identify their wants and needs in a pre-owned vehicle and make vehicle recommendations tailored to their preferences.
  • Maintain in-depth knowledge of used car inventory including vehicle history, mileage, features and pricing.
  • Assist customers with test drives and answer questions about features, warranties and financing options.
  • Work with the customer and Sales Manager to negotiate pricing, trade-in values and close the deal.
  • Ensure all sales paperwork is completed accurately.
  • Deliver sold vehicles to the customer, ensuring they leave the dealership feeling confident about their purchase.
  • Respond to online and phone inquiries and generate showroom appointments.
  • Follow up with prospective and existing customers to generate additional business.
  • Regularly log sales leads and follow-ups in the CRM platform.
  • Qualifications And Experience

  • At least 1 year of experience in a related field (customer service, retail sales, business development, etc.) is required.
  • Previous experience selling new or used cars is ideal.
  • Demonstrates commitment to customer satisfaction through excellent customer service and interpersonal skills.
  • The ability to build rapport, understand and overcome objections, and secure deals through active listening, communication, and negotiation tactics.
  • Resilient, self-motivated, and achievement driven.
  • Proficient computer skills.
  • Must have a valid driver's license and clean driving record.
  • Ability to successfully complete Chapman's pre-employment screenings including a background check and drug test.
  • Hours and Work Environment

    This onsite, customer-facing role requires flexible availability to work various shifts including days, evenings, Saturdays and holidays. The Sales department is open Monday – Friday 8am to 9pm and Saturdays 8am to 8pm and we offer a 5-day workweek to support work-life balance.

    To Apply

    To Apply : If you think you would be a great fit, please apply with your resume, and we will review applications and reach out by phone or email with next steps.

    Job Details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Management and Manufacturing
  • Industries : Automotive
  • J-18808-Ljbffr

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    Automotive Sales Consultant • Tempe, AZ, US

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