User Experience Designer

UX Designer

KEY RESPONSIBILITIES

• Work closely with a cross-functional group of Product Owners and Business Analysts in user experience ideation and innovation.
• Influence product direction through a deep understanding of user needs obtained by directing user research priorities and developing user research plans, tracking, and utilizing user feedback, and monitoring and developing action plans.
• Partner with Product Managers, Product Owners, Business Analysts and Data Analysts to evaluate target segments, user behaviors, track usability goals and prepare reports for senior management to communicate success.
• Create industry leading user experiences and interfaces that will be developed into prototypes and future products. Recommend and utilize user research on those experiences to track performance and prioritize future platform development plans.
• Brainstorm concepts, develop mockups, and run usability studies.
• Develop task flow, user storyboards, and other design documents to communicate vision, including generating simulations and high- and low-fidelity prototypes for user testing, market research and business stakeholder reviews.
• Create navigation maps, flows, and diagrams to document design decisions.
• Create wireframes for design and development teams.
• Apply user experience standards, industry guidelines, interaction design principles and best practices to ensure an efficient, effective, and consistent user experience.
• Generate user interface specifications and guidelines for website development in collaboration with cross-functional teams.
• Work hand-in-hand with UI Designer and UI Developers on project implementations.
• Support agile workflow with timely production and purposeful iteration.
• As requested, conduct competitive analyses of other websites, tools or technologies within insurance industry, Insurtech, and online experience leaders.

EDUCATION AND EXPERIENCE

FUNCTIONAL SKILLS