Police Social and Digital Media Coordinator

Police Social and Digital Media Coordinator

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Police Social and Digital Media Coordinator

Salary

$67,891.00 - $73,000.00 Annually

Location

Boca Raton, FL

Job Type

Full-Time

Job Number

04374-01

Department

Police Services

Division

Community Services 22 / 07001

Opening Date

09 / 23 / 2025

Closing Date

10 / 7 / 2025 11 : 59 PM Eastern

FLSA

Exempt

Bargaining Unit

Description

Benefits

Questions

General Statement of Job

The Police Social and Digital Media Coordinator plans, organizes, develops, and implements communication activities and messaging through social media, website content, as well as digital and print materials.

Under the direct supervision of the Public Information Manager and the general supervision and guidance of Police Services chain of command, the Police Social and Digital Media Coordinator is a key individual contributor supporting Department efforts to facilitate clear, consistent, and compelling communication with the Boca Raton community.

As the Police Social and Digital Media Coordinator, you will convey messaging on Police Services information and updates, community outreach, resources, and public safety alerts, while also handling the end-to-end production of video and photo projects.

Essential Functions

Creates and develops multimedia (audio / video) content for distribution on Social Media channels.

Serves as the Department’s photographer and set designer

Captures quality images for internal and external use

Creates and designs graphics, flyers, pamphlets, and other print media

Monitors and maintains Department social media profiles, groups, and tools, and makes recommendations for replies, engagement, and / or management.

Serves as initial and / or primary point of contact via social media platforms. Screens and replies to general inquiries made via social media engagement. Escalates or re-directs inquiries as needed.

Researches and responds to a wide range of community inquiries. Serves as initial and / or primary point of contact via social media channels. Screens and replies to general inquiries made via social media engagement. Escalates or re-directs inquiries as needed.

Performs essential functions under stressful situations including disasters and incidents, including the preparation and dissemination of public safety alerts, emergency information and news releases.

Produces promotional content and event coverage including visual media of special events.

Reviews social media engagement and / or traffic, conducts statistical analysis, prepares reports for regular updates, and assess campaign performance.

Performs administrative duties and compiles research / data / information for special projects or content creation.

Manages and makes recommendations for the Public Information content calendar.

Creates, implements, and monitors outreach and education campaigns.

Assists the department with social media strategies for recruitment, such as identifying trends or areas of opportunity.

Works with the recruitment team to create social media and marketing content for various jobs throughout the department.

Develops electronic and print media to support recruitment and community outreach.

Works with and serves as quality control for external vendors for digital and print content; ensures final approval through the chain of command prior to execution.

Creates and manages content on the Department’s website for public and media consumption.

Assists in the planning, development, implementation, and administration of the Department’s communication plan and strategies.

Ensures content created is in line with City brand guidelines and Department communication best practices.

Demonstrates a high degree of discretion and confidentiality, exercises good judgement in disclosure and communication of updates in line with department best practices and legal compliance.

Maintains and organizes written content, graphic, photo and video drives and folders.

Creates and designs graphics, flyers, pamphlets, and other print media

Assists in the preparation and dissemination of public safety alerts and emergency information.

Develops electronic and print media to support recruitment and community outreach.

Contributes to and makes recommendations for the Public Information content calendar.

Performs related tasks as required.

Related responsibilities :

Creates presentations and reports.

Assists in public relations actions and activities.

Assists in setup and removal of stage equipment for ceremonies.

Knowledge, Skills and Abilities

Knowledge of :

Communications, public relations, and social media principles and best practices

Print and digital design media

Graphic design elements and tools (Adobe Suite)

Knowledge and understanding of layout, design, and typography

Social media tools, electronic publications, and web related programs

All aspects of the development and production of public information materials

Skilled in :

The use of computers and software applications to a moderate degree of proficiency including but not limited to Microsoft Office Suite, Adobe Acrobat, photo and video editing applications, etc.

Photography and videography

Excellent command of grammar and ability to write, edit and proofread for accuracy.

Fostering excellent interpersonal relationships

Adobe Suite Products (Premiere, InDesign, Photoshop, Lightroom), proficient.

Canva, proficient.

Microsoft Office 365 (Word, Excel, PowerPoint, Teams, etc.), proficient.

Oral and written communication.

Use of MacBook, Apple Products, etc .

Ability to :

Use discretion and judgement and follow established guidelines in the distribution or disclosure of confidential information

On occasion, work a flexible work schedule that includes weekdays, weekends, and evenings as needed.

Serve the public and interact with fellow employees with honesty, integrity, and respect

Establish and maintain effective working relationships with City officials, other government officials, media outlets, associates, and the public.

Manage multiple activities simultaneously while maintaining a high degree of attention to detail

Work independently and collaboratively with internal and external partners.

Develop appropriate video, print, and social media content.

Minimum and Preferred Qualifications

An associate’s degree from an accredited college or university OR equivalent amount of college level course work in communications, media, or related area of study.

Three (3) years of progressive responsibility working as a media or digital media coordinator including

Two (2) years of work experience with video editing software (Adobe Premiere, Avid Multimedia Editor or FinalCut)

Possession of a valid State of Florida Class ‘E’ driver’s license.

PREFERRED QUALIFICATIONS :

Two (2) years of experience within a public safety or similar public service environment.

Ability to provide creative work samples, including multimedia projects or evidence of successful social media campaigns.

Additional experience is accepted as a minimum requirement in lieu of the postsecondary degree on the following basis : additional four (4) years in lieu of the bachelor’s degree, and additional two (2) years in lieu of an associate degree.

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS :

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items :

Criminal Background Check

Employment Verification

Professional Reference Checks

Motor Vehicle Report (MVR) Check

Drug and Alcohol Screens

Credit Check

Fingerprinting

Polygraph

Neighborhood Check

The City of Boca Raton is an Equal Opportunity (https : / / www.myboca.us / 1226 / Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws.

BENEFITS SUMMARY

Full-Time Non-Bargaining Employees

ANNUAL LEAVE : Shall accrue prior to an employee attaining permanent status in the classified service, and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year). The maximum accrual is 360 hours.

Year of ServiceAccrual

0 to 5 full years8 hours per month

5 to 10 full years10 hours per month

10 to 15 full years12 hours per month

15 full years and over14 hours per month

CASH OUT OF ANNUAL LEAVE : Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year.

SICK LEAVE : 8 hours per month. Any hours in excess of 960 will be paid off annually at 50%. Upon retirement, employees with a minimum of 5 years continuous service will receive 50% of sick leave balance. Termination for reasons other than retirement shall be entitled to payment for accrued, but unused sick leave, as follows :

Years of servicePercentage

Less than 2 full years0%

2 to 5 full years10%

5 to 10 full years20%

10 full years or more30%

Retirement (normal, early or disability)50%

HEALTH INSURANCE (Premiums) : Employee Medical (Base Plan) - Paid 100% by City. Employee contributions are required for the buy up employee coverage plans. Employee Dental (DHMO or Basic PPO Plan) & Vision (Basic Plan) paid 100% by City. Employee contributions are required for the Employee + Dependent(s) for the Medical, Dental, & Vision Plan.

CONTINUOUS SERVICE BENEFIT : As of December 1 each year - Paid during the month of December.

Year of ServiceBenefit

5 to 10 full years$600 annually

10 to 15 full years$800 annually

15 full years and over$1,100 annually

RETIREMENT PLANS : The two pension / retirement options are listed below :

An option to enroll in a Defined Contribution Retirement Plan. The Defined Contribution Retirement Plan will not require a mandatory contribution. The City will contribute seven (7%) percent of the annual base wages annually. The vesting period for this plan shall be one (1) year from date of hire in the classified service, which coincides with your one-year probationary period.

An option to enroll in a Defined Benefit Retirement Plan option is available. There is a ten (10) year vesting period with a multiplier of 2.00% at normal retirement and a mandatory seven and three-quarters (7.75%) percent employee contribution.

The two (2) options will be fully explained prior to an irrevocable selection.

Optional : 457 Deferred Compensation Savings Plan is available.

HOLIDAYS : 15 per year : 12 recognized holidays and 3 floating days which are allocated for the fiscal year beginning October 1, to all 8 hour per day employees. Employees hired between October 1 and March 31 shall receive 3 floating holidays. Employees hired between April 1 and September 30 shall receive 1.5 floating holidays. Floating holidays must be used within the fiscal year. Non-task employees working 10-hour days receive 10, 10-hour paid holidays but do not receive floating holidays.

FUNERAL LEAVE : Up to 3 workdays - In State; Up to 5 workdays - Out of State

TUITION REIMBURSEMENT : Full-time employees are eligible for tuition reimbursement as outlined in the City’s Tuition Reimbursement Policy which is available in Human Resources and subject to the availability of departmental funds.

MILITARY LEAVE : Members in military reserve units who attend annual training are entitled to paid leave not to exceed 30 days each calendar year.

EAP : Employees, spouses, and eligible dependents have access to five (5) face-to-face sessions with a counselor through Cigna's Employee Assistance Program (EAP). Services include assistance with legal, financial, parenting, elder care, pet care, and identity theft.