Sales Associate

About Fiat Lux

Founded in 2011 in San Francisco, Fiat Lux — Latin for “Let there be light”— offers fine jewelry and piercing services. With uncompromising craftsmanship and authenticity, our collections transform personal expression into wearable artistry. Our three locations in California are more than retail spaces — they are immersive environments where artistry, craftsmanship, and personal expression converge. "Luxury Without Limits. Art Without Rules."

About the Role

We are seeking a service-oriented full time Sales Associate to join our team in our new location in Los Gatos, California. Our Sales Associate is dedicated to providing an exceptional experience for every client, as a consultant for our clients' experience of our luxury products, and to finding the best item match for each person. You'll organize & track orders, manage & maintain sales & adjust your sales strategies accordingly, and build individual experiences and lasting relationships with some of the best clients in the world. Our Sales Associates operate in a fast-paced environment and are the engines which drive the company, so you'll have the opportunity to have a clear impact on our growth while developing your client care skills.

Responsibilities

• Drive sales by creating a one-on-one experience reflecting our luxury brand
• Develop and maintain solid product knowledge to best help customers with their selections.
• Manage, maintain, and close sales & focus on client experience.
• Demonstrate responsibility & accountability for individual & team goals.
• Use good judgement, emotional intelligence & problem-solving techniques.
• Follow all safety and loss prevention procedures.
• Take added responsibility for stocking, inventory, and store maintenance.

Qualifications