Vice President, Product (Intelligent Platform Strategy)

Vice President, Product (Intelligent Platform Strategy)

The VP of Product Intelligent Platform Strategy is a senior product leader responsible for building and delivering the intelligent capabilities and internal systems that enable Veriforce to scale with precision, speed, and customer impact. This leader owns the product roadmap for embedding machine learning, automation, and decisioning systems into the Veriforce platform ensuring our solutions are smarter, faster, and more valuable across all user types and geographies. This role also leads the strategic product management of internal platforms such as Salesforce and related service enablement tools that intersect with our delivery model. These systems are critical to how we support clients, onboard contractors, and scale operations globally. This VP plays a key role in how Veriforce transforms complexity into intelligent product experiences and scalable service delivery. This role works cross-functionally with Engineering, Product Intelligence, Experience & Delivery, Regional Leadership, and GTM teams to ensure our intelligent platform investments unlock measurable value for both customers and the business.

What That Means Day-to-Day :

AI, Automation & Data-Driven Product Capabilities

Own the product roadmap for embedding intelligent featuresincluding ML models, rules engines, and smart workflowsacross the Veriforce platform

Prioritize automation use cases that reduce friction, improve accuracy, and accelerate time-to-value for customers

Partner with Engineering and Product Intelligence to identify, validate, and deliver AI-powered features that improve retention, engagement, and operational insight

Data as a Product Asset

Define how customer and operational data is structured, surfaced, and visualized within the platform

Drive product experiences that turn compliance and credential data into actionable, easy-to-use insights for end users

Work with GTM and Client Success teams to ensure data visibility and reporting support business outcomes across regions

Internal Platform Strategy (Salesforce & Systems)

Own the product roadmap for internal systemssuch as Salesforcewhere they connect directly to customer onboarding, support, and delivery

Partner with Product Operations, Customer Success, and Commercial teams to streamline workflows and reduce manual effort through smart system design

Ensure internal platforms are productized and scalable, supporting service delivery across multiple regions and customer types

Cross-Functional Alignment

Serve as a connective tissue between innovation, platform delivery, and operational scale

Collaborate closely with other Product VPs to integrate intelligent platform services into broader customer workflows

Support change management, adoption, and rollout for internal system enhancements and AI-driven capabilities

Key Outcomes (First 1218 Months)

Deliver and operationalize 23 intelligent product features that improve user outcomes through automation or machine learning

Launch platform enhancements that transform internal data into customer-facing insight and reporting

Reduce internal service delivery effort and cycle time through system-level automation (e.g., Salesforce-driven onboarding or support flows)

Establish a clear product roadmap and delivery structure for internal platform ownership

Define metrics and reporting for automation, ML, and platform scale initiatives

What You'll Need to Be Successful

10+ years of product management experience in B2B SaaS, with a focus on platform capabilities, AI / ML, or systems integration

Proven success delivering automation and intelligent capabilities that enhance both customer experience and internal efficiency

Experience owning Salesforce or comparable internal platforms from a product perspective

Strong understanding of data modeling, workflow systems, and productized infrastructure

Excellent cross-functional leadership and executive communication skills

Experience operating in PE-backed or scale-stage SaaS organizations strongly preferred

What You'll Get in Return

Alcumus has a hybrid workplace policy. We want you to be able to do your best work here. We emphasize providing many ways to support our team to do their best work, and believe that if you look after your people, they look after everything else!

Personal Health & Wellbeing

Integrated mental health & wellbeing support

Vacation starting at 3 weeks

Wellness Days & Annual Giving Day an extra to give back to yourself or your community

Comprehensive medical and dental coverage

End of the year, company-wide shut down for you to relax and recharge

Future Planning

LinkedIn Learning License for upskilling & development

Interested but don't feel you meet all the requirements?

Our recruitment team assesses and reviews all applications against the role and business needs. We believe in people having transferable and soft skills and want you to know that we consider applications that might not meet all the criteria, but have the aptitude and capability, nonetheless. Our priority is to ensure we set people up for success. We will make a final call based on our determining whether we can offer the necessary support to upskill or provide the developmental support needed for you to get the best out of this opportunity with us!

Bring Your Whole Self to Work.

Alcumus is proudly an equal-opportunity employer. We are committed to ensuring that no candidate is discriminated against because of gender identity and expression, race, disability, ethnicity, sexual orientation, age, color, region, creed, national origin, or sex. We are dedicated to growing a diverse team while continuing to create an inclusive environment where everyone feels safe and empowered to be themselves.

Equal Employment Opportunity

We are an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, disability, gender identity and / or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work. If you are contacted for an interview and require accommodation / adjustments during the interviewing process, please let us know.

What You Can Expect If You Apply

A response to your application within 15 working days

An interview process consisting of

An initial discovery call with the recruiter

A first stage interview via Microsoft Teams

Additional interview with the stakeholders you'll be working with closely in the role

We're keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.

About Alcumus

What We Stand For

• Our values are the core of our business and fundamental to the way we work. In your role, you will;

Be a team player working collaboratively and being consciously inclusive with your colleagues

Be brave sharing your ideas, challenging the status quo, and taking responsibility for the part you play

Know your stuff continuously developing your skills and expertise, with the support from our many learning offerings

Enjoy the journey contributing to a positive working environment that enables you and everyone around you to be at their best

Our Hiring Process

Stage 2 : Call with Recruiter

Stage 3 : 1st Stage Interview

Stage 4 : 2nd Stage Interview

Stage 5 : Hired

Stage 1 : Applied

Not quite right? Register your interest to be notified of any roles that come along that meet your criteria.

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