Financial Counselor Full Time DaysHouston Methodist • The Woodlands, Texas, USA
Financial Counselor Full Time Days
Houston Methodist • The Woodlands, Texas, USA
20 days ago
Job type
- Full-time
Job descriptionCOMPASSION : We embrace the whole person including emotional ethical physical and spiritual needs. ACCOUNTABILITY : We hold ourselves accountable for all our actions. RESPECT : We treat every individual as a person of worth dignity and value. EXCELLENCE : We strive to be the best at what we do and a model for others to emulate. Practices the Caring and Serving Model Delivers personalized service using HM Service Standards Provides for exceptional patient / customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words) Intentionally collaborates with other healthcare professionals involved in patients / customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience Involves patients (customers) in shift / handoff reports by enabling their participation in their plan of care as applicable to the given job Actively supports the organizations vision fulfills the mission and abides by the I CARE values Promotes a positive work environment and contributes to a dynamic team focused work unit that actively helps one another to achieve optimal departmental and organizational results. Supports team members with questions regarding eligibility / benefit information for patients receiving services. Seeks management assistance appropriately. Demonstrates a high degree of professionalism and effectively engages with a diverse customer base including patients / visitors physician office staff and representatives from internal departments and external organizations. Gives appropriate status updates. Contacts and educates patients on matters related to insurance benefits and payment options or collects past balances including bad debt. Answers any questions posed by the patient related to a billing or financial concern. Counsels patients regarding potential financial assistance eligibility and the process for application. Collects financial information from patient and other sources (e.g. financial profile from electronic database). Contributes to patient employee and physician satisfaction as well as effective revenue cycle process. Reviews the completed application for accuracy making the initial determination for approval and alerting the department manager of potential concerns. Enters and updates patient data into the electronic medical record with a high level of thoroughness accuracy and timeliness. Completes assigned work queues. Reviews in-house self-pay patients and assures they receive financial counseling as applicable. Collaborates with applicable vendor to identify all sources of potential payment to secure funds for hospital (e.g. COBRA workers compensation etc.). Provides financial updates on a regular basis which can include updating reporting and / or participating in regular meetings with case management and finance for in-house patients to ensure timely discharge planning and financial clearance. Completes financial assistance calculation worksheets and submits for appropriate level of approval. Collects patient payments and performs other complex financial counseling functions (e.g. extended payment arrangements discounts single case agreements case rates etc.) by following department procedures to ensure all collection activities are accurately followed. May perform cashier functions. Fulfills monthly goals for cash collection. Organizes time effectively minimizing incidental overtime and sets priorities. Utilizes time between heavy workloads efficiently and helps other team members. Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development. Generates and communicates new ideas and suggestions that will improve finance quality or service. High School diploma or equivalent education (examples include : GED verification of homeschool equivalency partial or full completion of post-secondary education etc.) Three years of experience in financial counseling patient accounting or patient access in a healthcare setting preferably in a hospital Experience mentoring or leading team members preferred N / A Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluations Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles Demonstrates sound judgment and executes above average patient access functional skills Exhibits strong interpersonal teamwork and leadership skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients visitors physicians and co-workers Ability to analyze and solve problems Well-developed organizational skills with ability to multi-task and utilize time efficiently Ability to adapt to changes in the work environment and modify approaches or methods to best fit the patients situation Knowledge of payer requirements authorizations and insurance terminology Proficient understanding of medical terminology and diagnosis / procedural codes Ability to remain calm in stressful situations with patience and understanding Excellent customer service and professional communication skills Proficient computer skills and ability to learn and navigate multiple software programs and payer websites Ability to handle detail work accurately and rapidly Working knowledge of CPT ICD-9 and / or ICD-10 preferred Uniform Yes Scrubs No Business professional Yes Other (department approved) Yes Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below. On Call No Travel specifications may vary by department May require travel within the Houston Metropolitan area Yes May require travel outside Houston Metropolitan area No
Overview
At Houston Methodist the Financial Counselor position is responsible for screening patients for financial assistance programs to reduce bad debt and improve the likelihood of securing the payment for services rendered. This position assists in notifying patients of their financial responsibility helping them understand their payment options and collecting payments. Other duties include performing complex financial counseling functions (e.g. extended payment arrangements discounts single case agreements case rates etc.).
Houston Methodist Standard
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental Scope of Service and Provision of Care plans as applicable for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
- Provide personalized care and service by consistently demonstrating our I CARE values :
INTEGRITY : We are honest and ethical in all we say and do.
Responsibilities
PEOPLE ESSENTIAL FUNCTIONS
SERVICE ESSENTIAL FUNCTIONS
QUALITY / SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH / INNOVATION ESSENTIAL FUNCTIONS
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business / job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
Qualifications
EDUCATION
WORK EXPERIENCE
License / Certification
LICENSES AND CERTIFICATIONS - REQUIRED
KSA / Supplemental Data
KNOWLEDGE SKILLS AND ABILITIES
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
ON-CALL
TRAVEL
Company Profile
Houston Methodist The Woodlands opened in 2017 as the eighth hospital in the Houston Methodist system. This 187-bed 470000-square-foot full-service acute care hospital offers many of the same services as our flagship hospital in the Texas Medical Center. Also on the $380 million hospital campus located at the intersection of I-45 and TX 242 is a medical office building which opened in 2016. Medical Office Building 1 includes a breast care center cancer center & infusion center orthopedics & sports medicine rehabilitation services wellness services and an outpatient laboratory in addition to multi-specialty physician practices. A second medical office building and 785-car parking garage opened in 2018.
Key Skills
Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C
Employment Type : Full-Time
Experience : years
Vacancy : 1
Create a job alert for this search
Financial Counselor • The Woodlands, Texas, USA
Related jobs
Nationwide Therapy Group is seeking a travel Physical Therapist for a travel job in Humble, Texas.Job Description & Requirements.
Nationwide Therapy Group Job ID #33522949.Pay package is based on 8 ...Show more
Transition Your Healthcare Expertise into Financial Services with Frugé Financial Group of Northwestern Mutual!.Leverage Your Healthcare Background for a Rewarding Career : .Build Direct Client Relat...Show more
Assess patients through detailed conversations, interviews, and observations to determine the appropriate testing or examination.
Diagnose patient’s mental and emotional disorders.Create effective t...Show more Camp Counselor Job Duties : Plans, leads, and implements camp programs for children.Provides hig...Show more Clinical Psychologist Job Duties : Selects, administers, scores, and interprets psychological tests...Show more School Counselor Job Duties : Advises and counsels students regarding academic, educational, ...Show more Loan Counselors provide guidance to prospective loan applicants who have problems qualifying for traditional loans.Guidance may include determining the best type of loan and explaining loan require...Show more 
Our company is currently seeking a Construction Accounting Controller to join our team.This is an excellent opportunity for a motivated professional that is seeking a long-term financial leadership...Show more
Join Woodlands Cancer Institute in.This Financial Counselor role will support our new radiation facility and will be.A Financial counselor serves as the liaison between the patient and the practice...Show more
School Counselor job responsibilities : Advises and counsels students regarding academic, educational, and short...Show more Nationwide Therapy Group is seeking a travel Speech Language Pathologist for a travel job in Humble, Texas.Job Description & Requirements.
Nationwide Therapy Group Job ID #34163932.Pay package is ba...Show more 
Are you ready to use your life experience to make a bigger impact?.Is it time to explore new challenges and acquire new skills? If you’re considering a fresh start in a new career or returning to w...Show more
Aequor Allied is seeking a travel Speech Language Pathologist for a travel job in Kingwood, Texas.Job Description & Requirements.
Pay package is based on 8 hour shifts and 40 hours per week (subject...Show more
Substance Abuse Counselor I (LCDC-I) - Humble, TX.Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives.Operating thr...Show more
About the job PT / FT Financial Professional (Remote).PLEASE READ JOB DESCRIPTION BEFORE APPLYING • •.OUR MISSION : Helping everyday families get financially educated and servicing the community on topi...Show more
This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.
A commitment to positive interpersonal behaviors, professional co...Show more This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position.
A commitment to positive interpersonal behaviors, professional co...Show more Admissions Counselor Job Duties : Develops a network of alumni by identifying and training successful al...Show more
Travel Physical Therapist - $1,986 per week
Nationwide Therapy Group • Humble, TX, United States
Full-time
Last updated: 30+ days ago • Promoted
Financial Planner with Healthcare Background
Frugé Financial Group • Kingwood, TX, United States
Full-time
Last updated: 19 days ago • Promoted
Counselor
TradeJobsWorkForce • 77073 Houston, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Camp Counselor
TradeJobsWorkForce • 77091 Houston, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Clinical Psychologist
TradeJobsWorkForce • 77093 Houston, TX, US
Full-time
Last updated: 30+ days ago • Promoted
School Counselor
TradeJobsWorkForce • 77268 Houston, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Loan Counselor
TradeJobsWorkForce • 77037 Houston, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Financial Controller
Gpac • The Woodlands, Texas, United States
Full-time
Quick Apply
Last updated: 18 days ago
Financial Counselor
American Oncology Management Company • The Woodlands, TX, United States
Full-time
Last updated: 5 days ago • Promoted
School Counselor
TradeJobsWorkforce • 77016 Houston, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Travel Speech Language Pathologist - $1,766 per week
Nationwide Therapy Group • Humble, TX, United States
Full-time
Last updated: 30+ days ago • Promoted
Financial Consultant I - The Woodlands, TX
Fidelity Investments • The Woodlands, TX, United States
Full-time
Last updated: 5 days ago • Promoted
Travel Speech-Language Pathologist (SLP), Inpatient Rehab & Acute Care - $1,821 per week
Aequor Allied • Kingwood, TX, United States
Full-time
Last updated: 30+ days ago • Promoted
Substance Abuse Counselor I (LCDC-I) - Humble, TX
Gateway Foundation • Humble, TX, United States
Full-time
Last updated: 15 days ago • Promoted
PT / FT Financial Professional (Remote)
Global Financial Impact • Spring, TX, United States
Remote
Full-time +1
Last updated: 19 days ago • Promoted
Clinician III, Counseling & Wellness
Lone Star College • The Woodlands, TX, United States
Full-time +1
Last updated: 8 days ago • Promoted
Part-Time Specialist III, Financial Aid
Lone Star College • Kingwood, TX, United States
Part-time
Last updated: 30+ days ago • Promoted
Admissions Counselor
TradeJobsWorkForce • 77028 Houston, TX, US
Full-time
Last updated: 30+ days ago • Promoted