Field Service - Aircraft Troubleshooting Engineer (Charlie Works) - (Mid-Level or Senior)

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Boeing Commercial Airplanes is hiring for an Aircraft Troubleshooting Engineer (Mid-level or Senior) to work at our North Charleston, SC or Seal Beach, CA location. The Boeing Company is seeking driven problem solvers to join our Charlie Works team. Charlie Works is a specialized, highly experienced and qualified Systems Engineering team dedicated to supporting Boeing products and customers globally.

Charlie Works develops industry leading diagnostic tools and proactive techniques to prevent and resolve challenging aircraft system faults and improve fleet quality and reliability. The team travels globally in support of internal and external customer requests for troubleshooting assistance, proactive inspection development, and troubleshooting training. With a unique combination of past aircraft maintenance experience and engineering level system analysis, the team is ideally positioned to challenge the status quo and lead the industry in developing and deploying new Proactive Maintenance tools and methods to address aircraft systems and avionics issues.

Charlie Works is part of Boeing Field Service and is based with Boeing Customer Support in Seal Beach, CA or N. Charleston, SC. Charlie Works is currently expanding its reach and impact through a growing team and is seeking dynamic individuals to support this growth and further establish Charlie Works as an industry leader. This position is being posted for multiple locations.

Primary Responsibilities :

• Establish and maintain relationships and interactions with different internal groups to represent Charlie Works and drive cross-functional integration.
• Develop effective systematic troubleshooting workplans beyond the scope of the Fault Isolation Manual to resolve repeatable systems and avionics faults.
• Understand and apply common troubleshooting tools, such as a multimeter, insulation resistance meter, TDR, current clamp, etc., in on-wing / hands-on troubleshooting scenarios.
• Perform root-cause analysis on customer logbook and component teardown information to identify common failure trends and opportunities to increase dispatch reliability.
• Work with the Boeing Customer Support team to develop, validate, publish, and implement new and innovative proactive aircraft inspection tasks using common diagnostic tools and methods.
• Provide customer training related to common proactive maintenance and troubleshooting tools and methods.
• Effectively prepare and present technical information to internal and external customers.
• Assists senior Charlie Works specialists with troubleshooting workplan development and execution for complex / intermittent systems and avionics faults.
• Support coordination of responses to Boeing and Customer requests for troubleshooting assistance, onsite tech assistance and virtual.
• Assist senior Charlie Works specialists with research and development of new / advanced diagnostic tools and methods.
• Travel for work approximately 30% of the time on very short notice to any location around the world.

Basic Qualifications :

Preferred Qualifications :

Drug Free Workplace :

Pay Range Summary :

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Seal Beach, CA

Mid-Level : $104,550 - $141,450

Senior Level : $128,350 - $173,650

N. Charleston, SC

Mid-Level : $97,750 - $132,250

Senior Level : $119,850 - $162,150

Applications for this position will be accepted until Oct. 24, 2025

Export Control Requirements : This is not an Export Control position.

Education

Bachelor's Degree or Equivalent Required

Relocation

Relocation assistance is not a negotiable benefit for this position.

Visa Sponsorship

Employer willing to sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer :

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military / veteran status or other characteristics protected by law.

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