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Provides clinical and administrative support to our surgeons and advanced practice providers. This is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Provide courteous, respectful, and helpful service to patients, visitors, staff, and physicians seeking information and/or treatment (office, phone, email communications, My Chart, etc.) Resolve routine patient problems and complaints on a timely basis. Handles conflict with customers constructively and appropriately. Initiate further follow-up with appropriate staff member(s). Duties include:
Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPPA laws, Joint Commission.
Performs other duties as assigned.
High school graduate or GED.
Graduate of accredited medical assisting school.
Successfully completed registration/certification exam.
Ability to support providers with dictation/transcription tools (i.e., Dragon).
Familiarity with medical terminology.
One-year experience in medical setting including medical assisting.
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
Medical Assistant • Ft Mitchell, KY, US
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