Automotive Service Advisor / Service Writer

Job Description

Job Description

Space City Toyota-Where professionals go to launch their careers!

Immediate Openings for experienced Service Writers!

Welcome to Space City Toyota , a proud new member of the prestigious Vaughan Automotive Group . Space City Toyota is located in Humble and is proudly serving all of Houston!

Why Vaughan Automotive :

Vaughan Automotive is an award-winning automotive group. Our dedication to staff and community is relentless. We believe in maintaining a work environment where our people are treated with dignity and respect, and their voices are heard. We strive to meet the needs of our guests by providing a world-class experience and supporting our communities.

Vaughan Automotive is different by design and would love to show you why!

Please visit us @ www.goteamva.com

Responsibilities :

• Ensure that customers receive prompt, courteous, and effective service
• Greet customers and assist them with any inquiries they may have
• Perform vehicle walk-around and MPI
• Drive the sale of technicians' time to meet department's sales forecast
• Consult with the customer on applicable service specials.
• Prioritize required services, and be prepared to provide options upon request.
• Document declines for services and ask for follow-up on future service visits
• Establish and maintain a close relationship with the customer
• Keep the customer informed on completion times and service expenses
• Remain involved with the delivery of the customer's vehicle upon completion
• Ensure the customer has a positive dealership experience
• Spend quality time building a relationship with the customer.

JOB REQUIREMENTS :

As a Service Advisor, you will be experienced and aware of the latest customer service practices and be a persistent problem solver.

Minimum of one year of experience as an automotive service advisor

Toyota experience preferred but not required

Must have computer proficiency

Exemplary customer service

Proven KPI performance

Please submit your resume for consideration. Salary is commensurate with experience!

Job Type : Full-time

Pay : $60,000.00 - $140,000.00 per year

Benefits :

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Professional development assistance

Vision insurance

Shift :

8 hour shift

Day shift

Work Days :

Monday to Friday

Rotating weekends