Scrum Master

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Scrum Master in Charlotte, NC (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months + extensions/conversion

Seeking a Senior Scrum Master to support development of a suite of Information Management (IMU) applications and services within the COO organization. The IMU Scrum Master will manage an evolving Agile portfolio supporting three service domains within a large product.


Required Skills & Experience

• A BS/BA degree or higher
• Scrum Master Certification(s) (e.g. SAFe)
• 10+ years of Agile experience
• 10 + years of experience as a scrum master
• 3+ years of JIRA experience

Desired Skills

• Must demonstrate strong executive-level communications, presentations and problem-solving skills, ability to work with and influence various stakeholders, and juggle and shift gears among multiple priorities and processes • Must demonstrate strong consulting, project management methodologies, and analytical skills as well as proven ability to manage multiple projects with competing deadlines
• Proven skill at adapting and learning about stakeholder needs and expectations.
• Experience working with compliance and risk professionals.
• Proficient in identifying Regulatory requirements, deficiencies and to identify opportunities for improvement.
• Ability to write clear concise requirements documents, create current and future state diagrams, conduct gap analysis, incorporate requirements, and obtain client validation on business requirements
• Must demonstrate ability to develop and own software platform implementation plans, manage client expectations, track issues, risks, and scope changes throughout all phases of assigned projects
• Must possess strong relationship management experience – delivering technology platform for enterprise, working with one or more internal technology organizations while ensuring risk and business requirements are met.
• Will have proven track record as a change enabler – champion large scale technology platform changes in financial and/or risk arena as well as manage expectations for the successful delivery of applications
• Must have demonstrated experience with managing large-scale initiatives including stakeholders across business and technical teams

What You Will Be Doing

• Lead Agile/Scrum Practices: Guide teams in Agile best practices, ensuring readiness, prioritization, and commitment each sprint.
• Facilitate Scrum Ceremonies: Own and facilitate all Scrum ceremonies for one or more teams.
• SDLC Execution: Lead and perform the clients' SDLC process including executing the change process in ServiceNow and other systems, meeting and passing all hard gates, and delivering value reliably and on time.
• Remove Impediments: Proactively identify and address blockers or systemic issues limiting team performance.
• Optimize Team Performance: Use empirical data to evaluate maturity, improve velocity, and identify opportunities for continuous improvement
• Quality Assurance (QA), User Acceptance Testing (UAT), and Automated Testing: Experience supporting QA and UAT planning and execution across multiple workstreams, ensuring testing activities align with business requirements, regulatory needs, and release timelines.
• Release Management: Experience coordinating software releases in compliance with enterprise change management and governance standards, especially within highly regulated environments.
• Coach Teams: Ensure delivery aligns with Agile practices, SDLC requirements, release processes, and risk/security policies.
• Support Backlog Management: Partner closely with Product Owners to maintain and refine the backlog—including items from multiple projects.
• Cross-Functional Collaboration: Work with discipline managers, project/program managers, and stakeholders to communicate progress and escalate risks or issues.
• Promote Organizational Agility: Drive Scrum adoption across the organization and help scale Agile practices.
• Assess Team Skills: Identify team strengths and gaps; recommend adjustments to create high-performing teams.
• Manage Complex Work: Facilitate efforts involving cross-functional impacts, moderately complex projects, enhancements, or maintenance work.
• Stakeholder Engagement: Communicate effectively with executives, risk/compliance partners, and technology teams to ensure governance and alignment with corporate standards
• Facilitate daily standups and Scrum ceremonies with team(s). Participate in Scrum planning and review sessions.
• Utilize Jira and ServiceNow
• Consult on complex initiatives with broad impact and large-scale planning for Scrum or Agile.
• Review and analyze complex multi-faceted, larger scale, or longer-term Scrum Master challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors.
• Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables. Strategically collaborate and consult with client personnel.