Guest Service Representative

Join Our Team at Nothing Bundt Cakes in Asheville, NC

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a welcoming environment for our guests, offers creative solutions for celebratory occasions and sells our delicious cakes. The GSR is the first point of brand contact in our bakery and serves in an essential role to create a memorable experience and leave a positive, lasting impression.

Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Accountabilities / Duties :

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
• Maintains strong product knowledge to educate guests
• Suggests additional merchandise, including balloons, candles, and cards, to complete unique celebration.
• Processes guest orders efficiently and accurately utilizing point-of-sale system
• Upholds a clean and organized bakery, which includes routine sweeping / mopping of the floor, and cleaning of countertops, windows, and other surfaces.
• Maintains a consistent work attendance and punctuality record.

Education, Certifications, and Work Experience Requirements :

Benefits :

With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!