Assistant Operations Supervisor

Assistant Supervisor Operations

The Assistant Supervisor Operations performs all EMT / Paramedic duties in addition to overseeing field personnel and making supervisory-level decisions which involve staffing and allocation of resources within established policy and procedure.

ESSENTIAL FUNCTIONS / DUTIES

• Deliver high quality patient care and customer service within the prescribed scope of practice, established protocols, and company policies.
• Serve as a leader and role-model to field personnel when responding to emergency and non-emergency calls.
• Provide guidance and leadership to field crews as directed by the Operations Supervisor.
• Oversee employee task performance and serve as an advisor for decisions requiring interpretation of clinical delivery and company policies while in the field.
• Take corrective action when necessary with limited disciplinary authority after consultation with the Operations Supervisor.
• Assist with scheduling, assigning, and reviewing the work of field personnel.
• Maximize unit hours by continuously monitoring the schedule and operation via radio communication and in the field.
• Ensure that ambulance calls are completed in an efficient and safe manner.
• Verify that units are clean, stocked, and in working order; verify that buildings and grounds are clean and well kept.
• Ensure that all necessary patient care and billing documentation is completed accurately and within specified timeframes.
• Work with other members of the Management and Supervisory team to minimize problems, correct staffing and scheduling issues, and continuously improve service.
• Participate in the development, formulation, modification, and implementation of department policies, standards, regulations, and general operating guidelines and procedures associated with EMS delivery.
• Assist with and engage in the recruitment and training of new employees.
• Develop and maintain positive relationships with patients, customers, stakeholders, peers, and members of the medical community.
• Assist the Operations Supervisor with various tasks as needed.
• Perform other duties as assigned.

QUALIFICATIONS

Experience :

Education :

Skills :

Credentials / Licenses :

WORKING CONDITIONS AND MENTAL / PHYSICAL REQUIREMENTS

Working Conditions :

Physical Demands :

Mental Requirements :

GUIDING VALUES AND BEHAVIORS

Employee must consistently exhibit our guiding principles :

REPORTING RELATIONSHIPS

Reports to : Operations Supervisor, Operations Manager

Interrelationships : EMTs, Paramedics, FTOs, Administrative Supervisors, Operations Supervisors

If your passion is delivering patient care in missions where every second counts, apply today!

https : / / www.globalmedicalresponse.com / solutions

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our benefit options, which include medical, vision, dental, 401k, disability, FSA, HAS, EAP, vacation and paid time off.

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