Assistant Community Services Supervisor
The City of Garden Grove is now accepting applications for Assistant Community Services Supervisor. Deadline to apply for this recruitment is Wednesday, November 5, 2025 at 5 : 00 p.m. PST.
Job Overview : Under general supervision, this position supervises and administers a variety of programs, activities, and services, and provides administrative support.
The ideal candidate will possess : experience in developing Community Services programs and supervising staff and facilities; experience in facility operations and management; expertise in coordinating, executing and evaluating special events; knowledge of marketing tools; ability to learn new skills and adapt to new situations; experience collaborating with various community and external organizations; effective written and oral communication skills; strong customer service, interpersonal and leadership skills; ability to work a flexible schedule including evenings and weekends.
The current vacancy is in the Facilities Division. The eligibility list resulting from this process may be used to fill any current or future vacancy within the City, so apply now!
Essential Duties
Assists in the supervision, coordination, and evaluation of Community Services programs; maintains day-to-day operations of large banquet facilities, park recreation facilities, athletic fields and park patrol; performs routine maintenance inspections of facilities and fields; manages, mentors, guides and evaluates staff; answers public inquiries regarding procedures, operations and regulations; prepares various management and operational written reports and oral presentations; develops publicity, marketing, and promotional materials for assigned programs and services; conducts special studies and surveys and evaluates operations and activities of assigned responsibilities to recommend improvements and / or modifications and facilitate the delivery of services and programs; and performs related duties as assigned.
Requirements
Experience & Education : Two years of college (minimum 60 semester units) with major coursework in recreation / leisure programming, hospitality, business administration, public administration, or a related field and two (2) years of progressively responsible experience in recreational program development and administration, event supervision, employee supervision, and / or facility management is required. A Bachelor's degree in sociology, recreation / leisure programming, hospitality, business administration, or public administration is considered highly desirable.
Knowledge Of : Community Services program development, implementation and administration; facility administration and operations; marketing techniques; leadership methods; basic principles, practices and methods of supervision; Microsoft Office suite of products; customer service techniques and principles.
Ability To : Coordinate the management of City facilities, including building rentals, picnic shelters, and athletic fields; establish and maintain positive, enthusiastic and effective working relationships with staff, public officials and the general public; follow directions and make sound analyses and evaluations; perform technical research, evaluate data, and prepare clear and comprehensive written and oral reports; instruct, train, direct and supervise the work of others; plan and organize various events; utilize a personal computer using Microsoft Word, Excel, and City programs; produce marketing materials; safely operate a motor vehicle; commit to providing quality customer service; work in a team environment which supports inter-divisional workgroups and assignments; work weekends, evenings and overtime as needed.
Other Requirements : A California Class "C" Driver's License is highly desirable.
Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Incumbents in this classification stand, sit, speak clearly, hear normal voice conversation, see small details, use a telephone, type, and work on a personal computer.
Work Environment : The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Incumbents in this classification work in an open office environment and have direct contact with the public.
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