Store Supervisor

Established in 1998, Scooter's Coffee has distinguished itself as one of the premiere specialty coffee companies in the industry. Scooter's Coffee may be one of the fastest-growing specialty coffee brands, but simplicity is at our core : sustainably-sourced ingredients we handcraft into perfection. We believe in taking time to connect and create an amazing experience in each life we touch. At Scooter's Coffee we live our core values of integrity, love, humility and courage and we are looking for talented, passionate, amazing people to join our team.

You are applying to work with a franchisee of Scooter's Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

As a Shift Lead at Scooters Coffee, you are a vital part of our team, ensuring that every shift runs smoothly and efficiently. Your leadership directly influences the customer experience, team morale, and overall success of our store. Below are the key expectations for your role :

1. Leading the Team

• Effectively guide and support team members throughout your shift, ensuring everyone knows their tasks and responsibilities.
• Act as a positive role model, setting the standard for exceptional customer service, product quality, and speed.
• Encourage teamwork and create a fun, supportive atmosphere to keep staff motivated and engaged.

2. Customer Service Excellence

3. Shift Management & Operations

4. Product Quality & Consistency

5. Leadership & Communication

Expectations for Availability & Flexibility

What Success Looks Like as a Shift Lead

Your role as a Shift Lead is critical to creating a positive work environment and ensuring our customers leave happy. Thank you for your hard work and dedication. Let's continue to build on our success and keep delivering great experiences!

Compensation & Agreement

Pay Rate : $13.50 + Tips

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