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Client Care Coordinator
Client Care CoordinatorSYNERGY HomeCare of Middle Tennessee • Franklin, Tennessee
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Client Care Coordinator

Client Care Coordinator

SYNERGY HomeCare of Middle Tennessee • Franklin, Tennessee
2 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Experience the SYNERGY HomeCare difference, where we are united under one purpose, to bring wholehearted, life-energizing care to as many people as possible - on their terms, in their own homes. And that starts with compassionate, care-minded people like YOU! When you join the SYNERGY HomeCare team as a Client Care Coordinator , you will feel appreciated, recognized, and rewarded for the comforting, life-affirming care that comes right from your heart! Our promise to our clients is to bring full support for fuller lives and elevate their confidence, knowing they have someone like you by their side.

Do you :

  • Enjoy serving others?
  • Have a big heart with a lot of love to share?
  • Take charge with a warm smile?

We are hiring a Client Care Coordinator who can answer yes to these questions. At SYNERGY HomeCare, we create a world of care at home for all, which means you will have the opportunity to support a dedicated team in caring for a wide variety of people, spanning all ages and all abilities. We are seeking a Client Care Coordinator to join our independently owned and operated national agency.

We are scheduling interviews immediately for the Client Care Coordinator position.  What you should know about the position with SYNERGY HomeCare :

Client Care Coordinator Benefits :

  • Base Salary starting at $40,000 per year (paid in biweekly increments)
  • Total Compensation Package including salary, benefits and bonuses is $50,000 to $55,000+
  • Full time 40 hour per week schedule, plus possible paid overtime
  • Paid Holidays and PTO
  • Paid travel allowances / mileage
  • Positive, growing culture
  • Opportunities for advancement
  • There is potential to grow into a client care manager role
  • Client Care Coordinator Responsibilities :

    This role is focused on exemplary customer service, engagement with clients, families, care professionals, and engagement with local healthcare organizations.

  • Handling incoming client inquiry calls and finding solutions
  • Completing home assessments / home visits for new clients, and initiating the plan of care
  • Meeting with clients and introducing care professionals
  • Interviewing and training care professionals
  • Communicating and engaging regularly with clients, their families and care professionals, and local healthcare organizations
  • Coordinating and partnering with dedicated scheduling team
  • Reviewing care notes and highlighting areas of interest
  • Being available and providing back-up client care as needed
  • Client Care Coordinator Requirements :

  • Experience – Experience providing personal (activities of daily living - ADL) care. Office Experience. Customer Service Experience.
  • Education – High school diploma and some college preferred. Medical Assistant (MA) certification and / or CNA preferred
  • Skills – Relationship and exemplary communication skills. Professional, prioritization, time management skills. Effective with computer application technology.
  • Schedule - Availability to contribute to the team 40 hours per week (Generally 8 : 00am-5 : 00pm) Monday through Friday and some weekends
  • Location  - Must live in or near Brentwood / Franklin, TN . This is mostly an office position (office in Franklin, TN), requiring presence in the office, local in-home engagement opportunities with care professionals, clients and families
  • Characteristics – Leadership characteristics with a positive, helpful attitude, self-motivated and willing to learn and grow
  • Must be at least 18 years or older
  • If you would like to join our outstanding team at SYNERGY HomeCare, apply today!

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    Client Care Coordinator • Franklin, Tennessee

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