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Communication Specialist - Charleston, SC Job at MedTrust in Charleston

Communication Specialist - Charleston, SC Job at MedTrust in Charleston

MediabistroCharleston, SC, United States
23 hours ago
Job type
  • Full-time
Job description

Communication Specialist - Charleston, SC

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Communication Specialist - Charleston, SC

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Join to apply for the Communication Specialist - Charleston, SC role at MedTrust

Join MedTrust , an MMT Ambulance Company and leader in providing interfacility ambulance patient transportation for our healthcare partners. We are growing fast and need compassionate EMS professionals to join our team. Enjoy competitive pay, flexible schedules, great benefits, and more. Make a difference with us!

Summary

As a Communication Specialist, you play a crucial role in ensuring effective communication and coordination within the emergency medical services team. Your responsibilities include coordinating communication between dispatchers and facilities to ensure timely and accurate responses to service requests for ambulance transports.

Essential Duties And Responsibilities

  • Ensuring that callers are notified of any delay in transports upon request of dispatch
  • Ability to demonstrate responsibility by receiving, assimilating, and recording information accurately into our system and respond appropriately
  • Operate computers, software, and multi-line phone systems
  • Be flexible with work schedules and able to work varying shifts, including weekends and holidays

Physical Demands

  • Must be able to sit for long periods
  • Must have good hearing
  • Must be able to speak, write, and understand English fluently

    • Qualifications

  • High school diploma or equivalent
  • Knowledge of medical terminology
  • Proficiency in spelling and writing in English
  • Strong communication skills and ability to work in a team
  • Ability to handle high stress situations
  • Customer service experience
  • Proficiency with electronic communication tools
  • Ability to manage multiple tasks while maintaining attention to detail
  • Self-confidence, emotional stability, good judgment, and tolerance for stress
  • Good verbal communication skills
  • Ability to handle adverse situations effectively

    • Other Duties

    This job description is not exhaustive. Duties, responsibilities, and activities may evolve over time.

    What We Offer

    We provide a comprehensive benefits package, including :

  • Health Insurance : Medical, Dental, Vision, HSA, FSA
  • Retirement Plans : 401K and Roth 401K with company match
  • Paid Time Off
  • Employer Paid : Basic Life Insurance and Long-Term Disability
  • Supplemental Plans : Short-Term Disability, Critical Illness, Accident Insurance
  • Professional Development : Free training, recertification courses, Tuition Reimbursement, Continuing Education

    • Who We Are

    For over 35 years, MMT has led in innovation, expanding to support our team and providing reliable ambulance transportation. Our growth is driven by our dedicated workforce, delivering exceptional care 24 / 7 / 365 with AI-powered technology and a fleet of over 500 vehicles and 3,200+ providers.

    If you're ready to contribute to our mission of delivering exceptional patient care, apply today to join the MMT Ambulance team!

    Statement of Equal Opportunity Employment

    MMT Ambulance provides equal employment opportunities to all applicants and employees, regardless of race, color, religion, gender identity, sex, sexual orientation, national origin, age, disability, genetic information, marital status, veteran status, or other protected characteristics.

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    Communication Job At • Charleston, SC, United States