Hospice Account Manager (South OC)

Job Description

Job Description

Mission Healthcare, located in seven states, is the largest home health and hospice company in the western United States. We have a critical mission—to take care of our people. We provide a comprehensive array of services that meet the needs of patients and families across the healthcare continuum. We believe our people, partners, patients and their families deserve care delivered with  C ompassion,  A ccountability,  R espect,  E xcellence and  S ervice  (CARES) , Mission Healthcare’s core values. By joining our team, you will have the opportunity to impact patient’s lives daily and grow your career in a culture of collaboration, compassion, and commitment. We are excited to continue to grow our mission family!

Benefits offered :

Medical, Dental & Vision

Vacation, Sick & Holiday Paid Time Off

Mileage Reimbursement

Employee Assistance Program

Flexible Spending & Health Savings Accounts

Disability, Life and AD&D Insurance

401(K)

Pay range (depending experience) : $95,000 - $ 100,000 / year + a best-in-class compensation plan with competitive on-target earnings (OTE) — rewarding top performance without limits.

Schedule / Shift : Full-Time, Monday-Friday, 8AM-5PM

Territory / Location : South Orange County

Responsibilities :

• Develop and maintain relationships with physicians, hospitals, skilled nursing facilities, assisted living communities, and other referral sources.
• Generate hospice referrals by educating healthcare professionals on hospice services, eligibility criteria, and the benefits of early referrals.
• Conduct sales calls, presentations, and community education events to promote hospice awareness and services.
• Serve as the primary liaison between referral sources, patients, families, and the hospice clinical team.
• Identify and respond to the needs of referral partners, ensuring excellent customer service and follow-up.
• Collaborate closely with the hospice intake and admissions teams to ensure smooth transitions for new patients.
• Maintain detailed records of sales activities, referral trends, and market feedback using CRM systems or sales tracking tools.
• Develops and implements marketing plans, assists in establishing agency volume projections, implements marketing plans and monitors the allocation of resources according to budgetary limitations.
• Provides leadership in strategic planning, maintains comprehensive knowledge of Mission Healthcare’s markets including government agencies, major payor groups, key referral sources and competitor’s market positioning.
• Meet or exceed monthly, quarterly, and annual sales goals as assigned.
• Monitor market conditions and competitor activity; provide feedback to leadership to inform business development strategies.
• Monitors and reports on cost-effective marketing efforts.

Qualifications :

See what Mission has to offer! Click Here

At Mission Healthcare, we believe in fostering an inclusive workplace where diversity is valued and every employee feels respected, accepted, and empowered. We are committed to building a diverse team and creating an environment that promotes equity and belonging.

Equal Opportunity :

We are proud to be an equal-opportunity employer. We do not discriminate based on race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other legally protected characteristics. All employment decisions are based on qualifications, merit, and business need.

Accessibility Commitment :

We strive to make our hiring process accessible to all. If you require accommodations at any stage of the employment process due to a disability, please do not hesitate to let us know how we can best meet your needs.

Inclusion Efforts :

We continually work to enhance our practices by actively combating discrimination and advancing fairness and inclusivity. We encourage applicants from historically underrepresented groups to apply and join us in our mission to diversify our team and foster an environment where diverse perspectives are embraced, and every employee is given the opportunity to thrive.

Your Voice Matters :

Mission Healthcare values your voice. We believe in maintaining a dialogue about diversity and inclusion within our teams and welcome your perspectives and innovative ideas. Together, we aim to build a workplace that reflects the communities we serve and a culture where everyone belongs.

Let Better Growth Come To You!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.