Loan Administration Associate - Insurance & Escrow
Are you someone who finds satisfaction in keeping things organized, accurate, and running smoothly behind the scenes? Chesapeake Bank is looking for a dependable and detail-oriented Loan Administration Associate - Insurance & Escrow to support our lending operations with precision and care.
This is a great opportunity for someone who enjoys working in a collaborative environment, values consistency, and is ready to grow within a supportive team. If you're known for your reliability, time management, and willingness to learnwe'd love to meet you.
At Chesapeake Bank, we don't just offer jobswe build careers with purpose. Our team is known for its energy, integrity, and genuine care for each other and the communities we serve. Here's what you can expect :
- A workplace where your ideas matter and your growth is supported
- A team that celebrates wins and learns together
- A culture that blends professionalism with personality
- Opportunities to make a real impactinside and outside the office
If you're looking for more than just a paycheck, you're in the right place.
Ready to bring your strengths to a team that values them? Apply today and help us continue delivering exceptional service to our customers and communities.
Summary :
Tracking and disbursement of taxes and insurance for escrowed loans. Monitor weekly reporting from 3rd party vendor for non-escrowed loans. Performs Escrow Analysis. Handles force placed insurance
Responsibilities
Disburse and distribute escrow checks daily, weekly, etc, for escrow disbursements.Maintenance system for escrowed loans, expiring collateral, flood & hazard insuranceReceives, reviews, scans and uploads insurance policies received daily via Synergy or 3rd party insurance tracking companyWork weekly mortgage reports (Hazard and Flood) from 3rd party vendor insurance tracking companyTrack, monitor, and follow up on insurance cancellation noticesReview insurance invoices and update accounts, if neededWork and monitor weekly reports assigned.Process and monitor force placed insuranceParticipate in preparing monthly escrow analysis and handling and related questions.Ordering of department suppliesAnswers telephone calls and assists loan officers with routine inquiries regarding insurance, escrow analysis, and disbursements.Perform a variety of clerical duties requiring knowledge of departmental procedures to assist in backup capacityKeep informed of current loan practices and proceduresAid loan officers as neededUnderstand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processesOther duties as assigned by the supervisorUniversal Department Responsibilities :
Work weekly commercial reports (Hazard and Flood) from 3rd party vendor insurance tracking companyAssist with loan payoff requestsMailing of all loan notices to customersProcessing of payments via online or mailBookingQuality controlCross train in other loan administration and servicing functions as assignedWillingly performs other duties and projects as assigned.Requirements
Combination of education and experience equivalent to a high school diploma and minimum one-year customer service-related work experience. Experience in banking and / or loan processing is preferred.Skill in areas related to computer operation / use - personal computers and software, including strong working knowledge and demonstrated use of spreadsheet, word processing, Internet, and banking computer software (MS Word and Excel software experience is preferred); customer service - providing excellent customer service to both the internal and the external customer. Able to lift at least 15 pounds.Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processesAbility to pay attention to detail and to proofread documents accurately and make corrections; follow written and oral instructions.