Server Assistant

A new concept from Michelin-starred COTE Korean Steakhouse, unveiling its highly anticipated opening : COQODAQ, our new fried chicken concept, which is just two blocks from our COTE NYC location.

Gracious Hospitality Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to our customers. GHM has been honored with receiving a Michelin star eight years in a row for its restaurants Piora, Cote Korean Steakhouse & COTE Miami.

We follow a simple mantra : ? + ? + ? + ? = ?

Server Assistants (SA’s) are dynamic hospitality professionals responsible for bussing and cleaning all customer tables while aiding Servers with steps of service. SA’s are paired with Servers in assigned sections of the restaurant. SA’s should never leave the floor without informing their Server and Management.

Essential Job Duties & Responsibilities :

Job duties and responsibilities include, but are not limited to the following :

• Completes all assigned side work related to set up and breakdown of the coffee and tea station, dish pit area, dining room, and service hutches.
• Provides enthusiastic hellos and goodbyes to all incoming and departing customers.
• Provides exceptional service & hospitality to every customer.
• Greets all tables with beverage lists, spiels the offerings, and explains the beverage menu format. Offers choice of bottled water or filtered tap, and ensures selections are rung in and communicated with their section server.
• Marks tables with correct utensils once table orders are taken.Informs customers of the food items being delivered to their table.
• Runs drinks from the bar to the assigned customer by table and position number.
• Clears dirty dishes and glassware from tables with elegance and finesse.
• Assists Servers to consistently deliver a quality experience for customers.
• Proactively communicates to the station server any pertinent information gleaned during table touches, especially regarding special occasions or any customer unhappiness.
• Verifies any food delivered is accurate and quality checks for customer immediate needs.
• Assists customers with boxing up food that customers wish to take home, and any other needs.
• Maintains cleanliness and organization. Daily cleaning of the coffee station, water station, refrigerators, and dining room.
• Assists with dish and glassware disposal as needed.
• Provides water, tea, and coffee service to customers throughout the night.
• Adheres to safety and health standards set forth by the Local Department of Health. Maintains all service tools including trays, silverware, plate ware, glassware, scissors, and tongs.
• Responsible for training new employees as assigned.
• Assists other stations or areas of the restaurant when requested by management.

Standards :

Qualifications :

Physical Demands :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform those essential functions.

While performing the essential duties of this job, the employee is regularly required to :

New York State’s Pay Transparency Law requires employers to include a range of pay for

all advertised job, promotion, or transfer opportunities.

New York Pay Range

$16.50 — $16.50 USD

Benefits (with variation for full-time / part-time employment) :

COQODAQ fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.

Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at <