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Concierge and Barista
Concierge and BaristaPCPPC INC. • Cleveland, OH, US
No longer accepting applications
Concierge and Barista

Concierge and Barista

PCPPC INC. • Cleveland, OH, US
30+ days ago
Job type
  • Part-time
Job description

Job Description

Job Description

Position Title : Concierge and Barista

Employment Type : Part-Time, Weekends Only 1st shift

Company Overview :

PCP is a multifamily development company focused on land acquisition, development, and long-term holdings in high-growth lifestyle markets. As we continue to grow, we are seeking a skilled and experienced Concierge to join our team. The ideal candidate will be responsible for providing a wide range of guest services for our tenants.

Key Responsibilities

  • Manage the front desk and cleanliness of the front lobby.
  • Provide coffee and barista services including preparing coffee, specialty latte’s and espresso for residents and guests.
  • Monitor security cameras, walk property, and adhere to all security protocols.
  • Maintain situational awareness to identify suspicious activity, safety hazards and security concerns.
  • Enforce access control and visitor management.
  • Assist in planning and attending Resident events.
  • Provide excellent customer service and information to residents at their request, as well as assisting prospective residents, vendors, contractors and visitors as needed.
  • Conduct business in a manner representative of the community. This role is a primary contact between the residents, prospective residents, and the company.
  • Promote positive and proactive resident relations by working to make the living experience the highest quality.
  • Respond to complaints, follow-up on work orders, and handle general customer service needs of the property and residents.
  • Receive, log and distribute packages for residents.
  • Other duties as assigned.

Qualifications

  • A high school education or equivalent is required. A college degree or equivalent is preferred.
  • Working knowledge of Word, Excel as well as Internet Explorer.
  • Excellent interpersonal, motivational, writing, management and leadership skills
  • Outgoing, friendly personality
  • Good organizational skills, follow-up and follow through
  • Marketing and budgeting experience
  • Ability to handle multiple tasks at one time
  • Exceptional communication, customer service and people
  • Self-motivated; can work independently Detail-oriented
  • Hotel, hospitality or other service experience a plus
  • Benefits :

  • Competitive salary and performance-based bonuses.
  • Comprehensive medical benefits package.
  • Retirement savings plan with company match.
  • SATURDAY AND SUNDAY 7 : 00AM TO 3 : 00PM

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    Concierge • Cleveland, OH, US

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