Visitor Center Assistant - Part Time

Visitor Center Assistant - Part Time

Performs exceptional customer service and concierge guidance related to current and historic facts about Loveland and the region to visitors of the center. Includes clerical, cashiering, and merchandising. Flexible and varied schedule between 0-19 hours / week including weekend hours.

The salary range for this position is $17.08-$23.05 per hour, depending on qualifications and experience. Position will remain open until filled. Essential functions include enhancing Loveland Visitors Center image through positive, courteous, quality customer service provided to all customers, assisting customers with tourism questions and providing accurate information related to current events within the community and historic information, resolving customer issues and answering questions, registering accurate sales, preparing daily reconciliation and daily deposit of sales as well as the weekly deposit in an accurate manner ensuring that cash and credit card transactions remain in balance, stocking, inventories, and setting displays and store merchandise, processing invoices for payment, providing clerical support such as typing, work processing, filing, report calculation and compilation, and various other duties per request, orienting and supporting volunteers for success in assisting and working with visitors, and working as a tourism ambassador to inspire travel and build itineraries in and around Loveland to help create a memorable guest experience.

Other job functions include cross training in other areas and performing other duties as assigned.

Qualifications include a high school graduate or GED, two years of previous work experience performing customer service and clerical duties, including high degree of public contact, customer relations in a fast-paced environment, experience with computerized cash register point-of-sale (POS), and proficiency with Microsoft Office (Word, Excel, Outlook). Previous retail merchandising experience, and some training in customer service preferred. Knowledge, skills, and abilities include complete fee transactions quickly and accurately, knowledge of point-of-sale systems, general working knowledge of standard office procedures and methods including Microsoft Word / Excel / Outlook, typing at a speed that would enable a transaction or project to be completed in a timely manner, thorough knowledge of spelling, punctuation, grammar, arithmetic and business English, communicating effectively with co-workers and the general public, and working efficiently with frequent interruptions.

Physical demands and working conditions include frequent light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequent exposure to routine office noise and equipment. Occasional moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools. Occasional exposure to hazards that are predictable or well protected against.

This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor's Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of : Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance.

A vibrant community, surrounded by natural beauty, where you belong!

Non Benefit Eligible Benefits Package Includes :

• Retirement 457 employee funded plan
• Medical Leave Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked

Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and / or local law.

The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.