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Communications Officer Academy - Communications Officer
Communications Officer Academy - Communications OfficerCitrus County Sheriff's Office • Lecanto, FL, United States
Communications Officer Academy - Communications Officer

Communications Officer Academy - Communications Officer

Citrus County Sheriff's Office • Lecanto, FL, United States
15 days ago
Job type
  • Full-time
Job description
COMMUNICATIONS OFFICER ACADEMY - COMMUNICATIONS OFFICER
Citrus County Sheriff's Office (CCSO)

JOB TITLE: Communications Officer

PAY GRADE: 204

STARTING PAY: $20.06/hour; $41,724.80 annualized

JOB TYPE: Full-time, 12-hour rotating shifts as assigned, weekends, and holidays required

JOB LOCATION: Emergency Operations Center (EOC)
3549 Saunders Way, Lecanto, FL 34461

REPORTS TO: Communications Director

JOB SUMMARY/PURPOSE: CCSO is looking for strong candidates with an excellent work history who aspire to become Communications Officers with the Citrus County Sheriff's Office. Communications Officers receive emergency and non-emergency phone calls, providing information and assistance, dispatching law enforcement, EMS, and fire personnel when necessary. As a Communications Officer you receive full-time CCSO benefits which include medical/dental/vision/life insurance, Florida Retirement System, paid time off, and access to CCSO gym facilities.

*THIS IS FOR ENROLLMENT IN THE COMMUNICATION OFFICER ACADEMY BEGINNING AUGUST 10, 2026.*

ESSENTIAL EXPECTATIONS:
  • To pass a Criticall assessment test to qualify for the Communications Officer Academy.
  • To complete a Call Center Questionnaire and Call Center Observation prior to the start of the academy.
  • To complete the Communications Officer Academy program, including:
    • Public Safety Telecommunications Program
    • Cardiopulmonary resuscitation (CPR)
    • Emergency Medical Dispatch (EMD)
    • Emergency Police Dispatch (EPD)
    • Florida Crime Information Center (FCIC) certification
  • To pass the State of Florida 911 Safety Tele-communicator Certification Exam.
  • Proficiency in keyboarding is equivalent to 32 wpm.
  • Able to sit and speak for long periods of time.
  • All CCSO employees are considered 'essential emergency workers' and are subject to working in any capacity/hours deemed necessary by the Agency during activations, including but not limited to, in-County and out-of-County deployments.
MINIMUM QUALIFICATIONS:
  • Must be 18 years of age at the start of the academy.
  • Must have the legal right to work in the United States.
  • Must have a valid Class E Florida Driver's License.
  • Must have a High School diploma or GED.
  • Must not have been convicted of a felony.
  • Must not have used, tried, tasted, experimented or possessed any illegal controlled substances in the last 12 months OR Schedule I or II substance within the last five years at the time of the application.
SELECTION PROCESS INCLUDES:
  • On-line application
  • Criticall assessment test
  • Call Center Questionnaire
  • Call Center Observation (2 hour minimum)
  • Oral Board Review interview
  • Background Investigation and Employment Checks
  • Truth Verification Exam (CVSA)
  • Medical exam and drug screen
PERFORMANCE EXPECTATIONS:
  • Demonstrates polite, helpful and courteous behavior, respecting cultural differences, when interacting with the public and colleagues.
  • Responds to supervision, guidance and direction in a positive, receptive manner.
  • Must be appropriately dressed and groomed.
  • Reports to work promptly and properly prepared.
  • Acts in a professional manner, following established protocols and procedures.

Contact: Human Resources at (352) 341-7429 or humanresources@sheriffcitrus.org for more information.

Citrus County Sheriff's Office is an Equal Opportunity Employer M/F/D/V. All hires, transfers, and promotions are made without regard to race, color, national origin, sex, age, disability, marital status, religion, genetic information, or any other legally protected status.
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Communications Officer Academy - Communications Officer • Lecanto, FL, United States

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