Job Description
U.S. Bank is hiring for our Equipment Finance Client Support team in Marshall and Saint Paul, MN. We are seeking candidates with strong problem-solving and customer service skills, excellent written and verbal communication abilities, and a willingness to learn and grow.
Functions as the primary daily contact between commercial banking customers and U.S. Bank.
Maintains and expands the relationship with customers by providing overall customer support services.
Works proactively to identify potential problems, compliance issues, and to maximize client satisfaction and encourage expansion of the relationship.
Identifies products and services that meet a customer's needs.
Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.
Schedule : Monday - Friday with a flexible start time of either 7am or 8am. The role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days at one of the posted locations.
Basic Qualifications - High school diploma or equivalent - Two to four years of experience in financial services industry Preferred Skills / Experience - Excellent verbal, written, and interpersonal communication skills - Excellent customer service and problem resolution skills - Proficient computer skills, especially Microsoft Office applications - Experience with department-specific systems - Thorough knowledge of departmental and bank products and services
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
Pay Range : $20.00 - $24.38
Client Rep • Saint Paul, MN, US