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Manager, Operations
Manager, OperationsMSD • Durham, North Carolina, USA
Manager, Operations

Manager, Operations

MSD • Durham, North Carolina, USA
4 days ago
Job type
  • Full-time
Job description

Job Description

These openings are for both day shift and night shift positions 12.5 hour rotation (2-2-3).

The role of Operations Manager at our Companys Durham drug substance manufacturing facility is a manufacturing leadership role. The individual in this role must provide direction coaching and technical expertise to operations personnel responsible for the manufacturing processes. This individual must actively manage their assigned team to reliably support customer demand (including hiring as needed employee development routine 1 : 1 meetings and coaching recognition and performance management). Additionally they must become proficient in the use of manufacturing systems and knowledgeable of site procedures in order to resolve process / equipment issues minimize downtime and ensure product quality.

This role will support manufacturing activities at the Durham Site. Successful candidate(s) will be assigned to support the purification of the drug substance for the vaccine.

Responsibilities include but are not limited to :

Employee Development / People Management

Develop motivate and manage a team to ensure reliable manufacturing process execution

Assign yearly performance objectives for the team in alignment with department and site goals

Provide regular feedback and coaching to employees on work performance

Provide leadership to the team as needed based on the teams capabilities and maturity

Process Execution / Continuous Improvement

Provide a leadership presence on the manufacturing floor

Champion standard work to drive consistent use of best practices across teams

Regularly help the team troubleshoot issues to minimize downtime and maintain product quality

Identify opportunities to improve the process (e.g. cycle times ease of execution reliability)

Support work as needed to implement improvements (e.g. scheduling staffing protocol execution)

Coach team members in executing smaller improvement projects in their operational area

Represent Operations on project teams as needed

Communication

Lead and support daily (Tier) meetings to facilitate flow of information up / down through the organization

Hold regular team meetings to cascade information and collect team feedback

Provide clear consistent communication from shift to shift

Escalate issues as needed to ensure the right support / awareness is given to issues as they arise

Serve as an Subject Matter Expert (SME) during tours to provide area / process overview information to visitors / auditors upon request

Quality & Safety Compliance

Foster strong safety culture on the team through actions coaching and prioritization

Coach individuals when reporting safety issues and completing corrective / preventative actions

Drive culture of compliance through actions consistent quality-driven decision making and coaching of the team (e.g. documentation housekeeping area 5S etc.)

Participate in safety / regulatory audits (i.e. tours topic discussion)

Financial

Coach the team to ensure SAP transaction completion is timely and accurate

Manage team staffing and overtime to support customer demand while meeting budget targets

Recognize opportunities for cost savings and communicates them for potential project chartering

Education Minimum Requirement :

High School Diploma / GEDrequired

Required Experience and Skills :

Minimum six (6) years of experience in a manufacturing technical support or Military role or at least four (4) years of experience in a manufacturing technical support or Military role with a Bachelors degree in Life Science or Engineering

Must be willing to work 12.5 hr shifts (example 6 : 00AM to 630PM or 6 : 00PM 6 : 30 AM) on a rotating 2-2-3 that this schedule does include working alternating weekends and holidays

Demonstrated ability to lead a team (i.e. experience leading directly as a supervisor / coach or indirectly as part of a project or through routine process execution)

Ability to manage multiple priorities and coordinate people / resources to meet a production schedule

Strong interpersonal communication and problem-solving skills

Willingness to work a 12 hour rotation (2-2-3) schedule including some weekends (shift assignment may change based on need)

Preferred Experience and Skills :

Previous supervisory experience

Experience in a Good Manufacturing Practice (GMP)-regulated manufacturing environment

Experience using electronic manufacturing systems (e.g. PAS-X SAP Delta-V etc.)

Experience interacting with regulatory auditors as part of area tours and / or topic discussion

Lean Six Sigma certification

#MSJR

VETJOBS

Required Skills :

Adaptability Adaptability Aseptic Manufacturing cGMP Compliance Data Analysis Employee Performance Standards Finance Financial Advising Good Manufacturing Practices (GMP) Interpersonal Relationships Inventory Management Leadership Lean Six Sigma (LSS) Management Process Manufacturing Processes Manufacturing Quality Control Operational Excellence Operations Management Organizational Compliance Packaging Operations People Leadership People Management Process Engineering Process Improvements Production Planning 5 more

Preferred Skills :

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only :

Our company is committed to inclusion ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race color age religion sex sexual orientation gender identity national origin protected veteran status disability status or other applicable legally protected a federal contractor we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws visit :

EEOC Know Your Rights

EEOC GINA Supplement

We are proud to be a company that embraces the value of bringing together talented and committed people with diverse experiences perspectives skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas broad experiences backgrounds and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one anothers thinking and approach problems collectively.

Learn more about your rights including under California Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5 2023 employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week Monday - Thursday although the specific days may vary by site or organization with Friday designated as a remote-working day unless business critical tasks require an on-site Hybrid work model does not apply to and daily in-person attendance is required for field-based positions; facility-based manufacturing-based or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note this Hybrid work model guidance also does not apply to roles that have been designated as remote.

The salary range for this role is

$94300.00 - $148500.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only : We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only : We will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully

Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

Employee Status : Regular

Relocation : Domestic

VISA Sponsorship : No

Travel Requirements :

10%

Flexible Work Arrangements :

Not Applicable

Shift :

1st - Day 2nd - Evening 3rd - Night

Valid Driving License :

No

Hazardous Material(s) :

N / A

Job Posting End Date :

12 / 5 / 2025

  • A job posting is effective until 11 : 59 : 59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Required Experience :

Manager

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 94300 - 148500

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Operation Manager • Durham, North Carolina, USA

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