Senior Solution Architect (CRM)

JourneyTeam is hiring for a Senior Solution Architect to join our CRM practice! As a Solution Architect on the CRM team, you will play a pivotal role in designing and delivering scalable, high-impact solutions using Microsoft Dynamics 365 and the Power Platform. You'll collaborate with cross-functional teams, lead client engagements, and ensure that our solutions align with both business goals and technical best practices.

About JourneyTeam :

At JourneyTeam, our customers are at the center of everything we do. Our purpose as a company is to help others effectively use technology to create a positive, lasting impact on the world. With 30 years of technology experience, we are 100% focused on delivering Microsoft business applications and technologies that empower organizations to reach new heights of business success. We deeply understand the transformative value of Microsoft solutions and are dedicated to helping our customers unlock their full potential. Our experienced team specializes in driving success across Dynamics 365, Microsoft 365, AI and Copilot, Azure, modern data solutions-all leveraging Microsoft's comprehensive security platform.

Key Responsibilities

• Lead enterprise CRM solution architecture from presales through delivery, aligning business goals with scalable technical strategies.
• Engage early in the customer journey to shape solution vision, define business outcomes, and contribute to proposals and estimates.
• Architect and oversee complex, multi-system integrations and cross-cloud solutions that span Dynamics 365, Power Platform, Azure, and third-party systems.
• Serve as a trusted advisor to executive stakeholders, facilitating strategic discussions and presenting solution roadmaps with clarity and confidence.
• Guide requirement gathering and translate business needs into actionable user stories and solution designs.
• Balance configuration vs. customization decisions with a focus on maintainability, performance, and long-term value.
• Champion best practices in governance, security, and change management across the solution lifecycle.
• Mentor and coach other architects, consultants, and developers-fostering a culture of continuous learning and technical excellence.
• Stay ahead of Microsoft roadmap developments and industry trends, and influence internal platform strategy accordingly.
• Collaborate with delivery leadership to ensure project success, risk mitigation, and client satisfaction.

Qualifications :

A Caring Mindset

What Success Looks Like After :

30 Days :

6 months :

1 Year :

Compensation :

Base salary range of $124,000 - $151,000, + performance-based bonus program. Eligibility and payout are tied to individual contributions, team performance, and company success.

This is the established pay range for the Senior Solution Architect role on the CRM practice at JourneyTeam. Actual compensation is dependent on demonstrated skills, relevant experience, and alignment with the role's responsibilities. In general, new employees can expect to start at the lower end of the range (with opportunity to grow and expand within the organization).

Benefits :

JourneyTeam offers a wide range of excellent benefits, including comprehensive healthcare and dental coverage, as well as a 401(k) with an approximate 4% employer match-with immediate vesting. We offer flexible time off, with employees averaging 3.75 weeks per year, and provide paid maternity and paternity leave.

Additional perks include a monthly phone stipend (or the option to join our corporate phone plan) and a monthly gym membership reimbursement of up to $200.

JourneyTeam is an Equal Opportunity Employer. This position is not open to C2C, H1B sponsorships, or third-party agencies.

This position is not open to C2C, H1B's or third-party agencies.

JOB CODE : 1000063