Service Advisor

Job Description

Job Description

Description : About Us :

At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.

Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.

Shift : Monday - Friday 3 : 00 pm to Midnight

Shift Premium : There is a $5,000.00 / yr ($192.31, bi-weekly) 2nd shift differential, paid bi-weekly.

Job Purpose :

The Service Advisor liaises between customers and technicians, ensuring superior customer service and efficient repair scheduling. They prepare and bill repair orders, assign work, and manage customer communication. The role prioritizes honoring commitments, fostering positive customer experiences, and continuous learning.

Essential Duties and Responsibilities :

Honor Commitments :

• Process all shop repair orders by scheduling & assigning work to shop Associates. ? Document and diagnose necessary repairs by taking photographs.

Create Positive Experiences :

Foster Lifelong Learning :

Exhibit Pioneering Spirit :

Demonstrate Good Stewardship :

Other Duties as Assigned :

The above list reflects the general details necessary to describe the principal and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications :

Employee Benefits : Insurance :

Paid Time Off :

Compensation :

Other :

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Requirements :