Director of Acute Pharmacy Services

The Director of Acute Care Pharmacy Services is responsible for the direction, leadership, operations, financial, regulatory, and quality components of all acute care hospital pharmacy departments within the system. This role works to optimize pharmacy services delivery by aligning pharmacy service infrastructure with system goals while enhancing efficiency and patient care quality. The senior director will collaborate at a system level to standardize medication use processes across all hospital-based clinical services areas.

Required :

Graduation from an accredited college or university with a PharmD degree.

Completion of an ASHP accredited PGY2 pharmacy residency in health-system pharmacy administration or equivalent work experience.

Three (3) years of health-system pharmacy leadership and management experience

Certification / license :

Licensed or eligible for licensure as a pharmacist for both Illinois and Wisconsin

Board certified through the Board of Pharmacy Specialists preferred.

Responsibilities :

Leads the development of programs, policies and protocols that are integrated across the system to enhance pharmacy operational efficiency, quality, patient safety, and customer satisfaction.

Develops and articulates a short -term strategic vision for areas of responsibility.

evelops system department strategies and directs development and implementation of new programs and services to achieve vision.

Leads the system acute care pharmacy leadership team to help identify and deploy organization and department strategic plans.

Assists in the planning for clinical programs, manages the implementation of programs, and evaluates program effectiveness.

Establishes effective working relationships and maintains open lines of communication with the medical staff, nursing services and ancillary services as needed.

Ensures progress toward department objectives by establishing reporting systems, department performance standards and methods to measure staff performance.

Ensures that pharmacy services are in compliance with Joint Commission on Accreditation of Healthcare Organizations regulatory standards. Ensures compliance with all other applicable state and federal regulations including Sterile Compounding USP 797 and USP 800 standards.

Enforces all procedures, policies, and standards to ensure consistent application and effective operations.

Develops data-based performance and outcome metrics, tracks and trends data and leads change initiatives to positively impact the metrics.

Monitors and analyzes financial data and utilizes for decisions regarding FTE's, staffing and operational budget.

Assesses Manager and staff development needs, identifies goals and provides necessary resources.

Establishes an annual operation and capital budget demonstrating fiscal responsibility through meeting budget target goals.

Oversees and coordinates drug distribution to all ambulatory clinic departments.

Directs and provides guidance to managers to effectively allocate resources based on patient volume, space availability, budget constraints, and program priorities, goals and objectives.

Ensures visibility and appropriate participation and at times leadership within committees including but not limited to System Pharmacy and Therapeutics Committee, Antimicrobial Stewardship, Opioid Stewardship and Medication Diversion Committee, Patient Safety and Medical Error Reduction, TJC Readiness, QAPI and other clinical and administrative committees.

Manage complex interdepartmental and interdisciplinary relationships to assure collaboration and effective / efficient operations within all acute care pharmacy service areas.

Skills :

Proficiency in the use of Microsoft Office Suite and other similar applications as appropriate to the area of expertise.

Exemplifies strong organizational, time management, leadership, conflict management, and change management skills.

Advanced knowledge of health-system pharmacy operations including the ability to navigate the electronic medical record within EPIC.

Ability to problem solve and proactively address issues, resulting in positive outcomes.

Understanding of and partnering with 340B and Specialty Pharmacy program teams.