Teen Support Specialist - Join Our Team! •BONUS •

Job Description

Job Description

• This position is eligible for a $500 bonus after the ninety (90) day introductory period

Join Our Mission to Change Lives : Become a Teen Support Specialist (Community Coordinator) at Mission Prep Healthcare!

Location : Waterford, VA

Schedule : This is an open job ad accepting applications for all schedules.

Compensation : $19-$23 / hour depending on education level and experience.

Are you passionate about making a meaningful difference in the lives of teens? Mission Prep Healthcare, part of AMFM Healthcare family, is looking for compassionate and dedicated Community Coordinators to support adolescents (ages 12–17) at our premier Residential Treatment Facilities.

This is more than just a job—it’s a chance to be a part of a team that's redefining adolescent mental health care and helping teens and their families heal, grow, and move forward with hope.

This position is expected to cooperate as a team member with Mission Prep Healthcare management and clinical staff. The Community Coordinator has knowledge, skills, and experience with supervising client services and all related tasks to provide a safe, comfortable, and caring environment for clients, and is familiar with concepts of wellness for adolescents. The Mission Prep program distinguishes itself through the tight interwoven connections between all the staff and clients, building a true community, trusting relationship, and a safe and inclusive environment in which to grow and learn.

About Mission Prep

At Mission Prep, we treat more than just symptoms—we support the whole family. Our approach blends evidence-based therapies with innovative interventions in a nurturing, home-like setting designed to promote connection, safety, and lasting change.

You won’t just work here—you’ll grow here, surrounded by a team of professionals who care deeply about creating a future filled with healing and hope.

What We Offer

Competitive Compensation : $19.00 - $23.00 per hour

Growth & Development : Opportunities to advance within a compassionate and mission-driven organization

A Supportive Work Environment : Work alongside a team that values collaboration, innovation, and professional excellence

Who We’re Looking For

We seek individuals who are compassionate, reliable, and eager to make a difference. If you have a strong work ethic and a passion for mental health, you’ll thrive in this role.

Minimum Requirements :

Education : High School Diploma or GED, Bachelor's preferred.

Background Check : Must pass ADP Selective Screening Services and other Federal / State background checks.

Valid Driver’s License : Possess valid driver’s license with ability to be insured by our auto insurance policy which includes, but not limited to, the following requirements : 4 continuous years of driving experience, 21 years of age or older, less than 3 moving violations in the last 3 years, and no more than 1 major violation in the last 3 years.

Physical Requirements : Ability to work on a computer, walk / stand for long periods, lift up to 20 lbs., and navigate stairs

Key Skills & Abilities :

Strong communication skills with families, clients, and staff

Ability to remain professional, empathetic, and patient under pressure

Proficiency in Microsoft Office, Adobe Acrobat, and Google Suite

Knowledge of clinical and medical terminology (preferred but not required)

Your Role & Responsibilities

As a Mental Health Technician (Community Coordinator) , you’ll be a vital part of the treatment process, ensuring that clients receive the care, guidance, and support they need. Your daily responsibilities will include :

Coordinates and transports clients safely to all daily activities, ensuring the clients arrive on time to all scheduled activities, and ensures participant safety.

Utilizes intervention and communication skills in working with clients, their families and significant others daily and in crisis.

Rigorously adheres to all Joint Commission policies and procedures, including Waived Testing, Infection Prevention and Control, as well as Emergency Management and Environment of Care procedures.

Collaborate with the program nurse and clinical team regarding medication management, and monitor and report client behavior with medication side effects. Monitor and document client self-administration medications while coaching clients in self-management and documenting medications in accordance with the organization’s policy on medication use.

Maintain the integrity of the residences, ensuring optimal cleanliness at all times and keeping the area hygienic.

Be an integral part of the Mission Prep community, immersing yourself in the daily lives of the clients in order to engender feelings of a connected and harmonious environment. The Mission Prep Community Coordinator is truly a part of the program and an essential aspect of each clients wellness journey.

Facilitate recovery and clinically indicated activities and groups according to organization policy and document into the electronic health record. Proficiently navigate and utilize the BestNotes electronic health record system to document client activities effectively

Conduct observation rounds, as needed to ensure client safety, and document client behavior and participation in treatment. Effectively and correctly report these in daily passdowns.

Collaborate in a multidisciplinary environment and participate in each client's individualized person centered care and treatment plan, ensuring that each client's treatment experience is unique and memorable while adhering to CA DSS regulations and Mission Prep Healthcare principles and values.

Conduct orientation to new residents, including reviewing safety drills and locations of fire extinguishers, emergency evacuation diagrams, exit routes, evacuation procedures, and first-aid kits

Benefits for full time employees :

Medical, Dental, and Vision plans through Anthem.

FSA / HSA Accounts.

Life / AD&D insurance through Anthem, 100% paid for by the employer.

Other benefits include :

401k plan with employer match.

PTO, Self Care Day, and Floating Holiday.

Educational Assistance Reimbursement Program.

Employee Assistance Program.

Health and Wellness Membership.

AMFM Healthcare is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, religion, color, sex (including childbirth, breast feeding and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws.