Operations Lead - Chicago

Redefining How People Live

At Blueground, we believe that when your base is reliable, the world opens up. That's why we're building the world's leading platform for living.

Every year, 350 million people move between citiesyet today's housing options haven't caught up with the needs of this modern, mobile generation. Blueground was built to change that.

With 40,000+ homes across the globe, available for stays from a few days to a year or more, we're just getting started. We're on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline.

Our culture is grounded in five principles :

• Guests First Every decision starts with their experience.
• Move Fast We value speed, momentum, and action.
• Dive In The magic is always in the details, and we go deep.
• Embrace Change Change isn't a disruption; it's how we grow.
• Keep It Honest Transparency accelerates progressand strengthens relationships.

If you're ready to do the best work of your life and help reshape how the world lives, we'd love to meet you.

The Role

We're looking for a proactive, detail-oriented Operations Lead to join our fast-growing team in Chicago, IL. This field-based role is ideal for someone who thrives on solving problems, leading by example, and ensuring every property meets the highest standards of quality and guest satisfaction.

What You'll Do

Each day begins at the office, where you pick up your equipped "Pit Stop Van" before heading out into the city. Your tasks are clearly scheduled, ensuring efficiency as you complete 34 full unit turns. Upon arriving at each unit, you conduct a detailed inspection, addressing any maintenance needs, assisting with some housekeeping alongside the cleaning team, and preparing the space for the next guest. Whether troubleshooting appliances, replacing keys, or refreshing paint, every step ensures the unit meets high-quality standards. Once the first unit is ready, you drive to the next property and repeat the process, adapting to each location's unique needs. Throughout the day, you coordinate logistics, problem-solve on-site challenges, and maintain a smooth workflow. Finally, after completing all scheduled turns, you return the van to the office, wrapping up a productive day of ensuring seamless guest experiences.